Published by Midwest Tape LLC on Nov 5, 2024

Report an issue with hoopla Digital.
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Why should I report an Issue with hoopla Digital?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Midwest Tape LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About hoopla Digital

1. Read, listen, and watch 24/7 without ads or late fees, free with your library card! 📚 eBooks: From gripping mysteries to thought-provoking non-fiction; heartwarming romance to captivating historical tales, hoopla's vast eBook collection celebrates diversity by offering titles that resonate with readers from all walks of life. 🎧 Audiobooks: Turn your commute, workout, or leisure time into an enriching experience with our extensive audiobook collection.

2. It’s a great way to explore awesome online content—and a lot of it! 📥 Stream or Download: With no waiting, titles can be streamed immediately or downloaded to phones or tablets for offline enjoyment. 🚗 Android Auto Compatibility: Access your favorite content on the go—whether you're embarking on a road trip or just running errands—by integrating your entertainment experience with your vehicle using Android Auto. 📱 Easy Access: Seamlessly switch between devices and pick up right where you left off.

3. Our groundbreaking ActionView reading technology brings comics and manga to life with a panel-by-panel reading experience. 🔓 hoopla BingePass: With just one borrow, get unlimited access to entire collections of content for a limited time.

4. Listen to captivating narrations by talented performers that bring stories to life. 🎬 Movies and TV: hoopla's expansive video content library offers popular movies, TV shows, and BingePasses for every age and interest.

5. Or use the shuffle feature to have songs randomly played from one album or all albums you have currently borrowed. 💬 Comics and Manga: Read classic comic, graphic novel, and manga series, discover fresh titles, and follow your favorite characters on exciting adventures.

6. Discover limitless entertainment and knowledge with hoopla Digital. Access more than 1. 5 million audiobooks, eBooks, comics and manga, music, movies, TV, and more with BingePass.

7. Your bookmarks sync across platforms, ensuring you never lose your place in a great story. 🌒 Dark Theme: Enjoy reading and browsing comfortably in low-light environments with hoopla's Dark Theme.

8. Enhance your viewing experience and reduce eye strain during nighttime use. hoopla puts your public library at your fingertips—all you need is a library card. Download the app today!

9. Whether you're in the mood for Hollywood blockbusters or indie gems, you'll find it all here. 🎶 Music: From chart-topping hits to hidden gems, dig into a music library that suits your every mood.

10. Create playlists, check out new artists, and enjoy uninterrupted album streaming.

11. Content availability may vary based on library participation.

hoopla Digital Customer Insights

1. OP: Great app! I usually use Libby to borrow library audiobooks but a friend told me about Hoopla and I'm finding great titles Libby doesn't offer.

2. I find Hoopla easier to navigate compared to Libby or Overdrive.How is this app rated so highly?? There are ZERO settings for control via Bluetooth headset (no rewind, etc.), & the sleep settings are archaic & useless compared to apps like Smart Audiobook Player.

3. Sometimes the app just doesn't load at all, sometimes we can't access pre-downloaded books without a connection (which defeats the purpose of downloading books), and the playback and buttons are not always the best.

4. I find it to be a good resource and great for casual reading or listening to audiobooks the only thing I wish is that they would increase the borrows per month.

5. This app is a great idea, and I can't be mad at free audiobooks, but you're rolling the dice each day whether it works or not.I do really like hoopla.

6. But, I'm willing to put up with it for the free audiobooks!A lot of times, I'll start reading a long series on other platforms but they don't have all the books, especially the first few.

7. Hoopla has been reliable for me in getting access to those missing books most of the time.

8. I think it would be better if there was a limit on how many you could have out at one time instead of only 4 per month.Needs a ff/rew function that isn't an entire chapter (some audiobooks don't even have chapters!) but is longer than a few seconds.

9. Suggest moving the controls away from area where phone is naturally held! Need better way to refine search (eg, you can search for only kids' books, but you can't exclude them).

10. I use hoopla because I cannot get to the physical library easily but I am an avid reader and go through books pretty quickly.

11. The audio volume of audiobooks is quite low so you have to crank the volume up then you get blasted by other audio .

Steps to Troubleshoot & Fix hoopla Digital Issues

1. Fix hoopla Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart hoopla Digital: Restarting the app will resolve most errors.
  2. Update the hoopla Digital App. Here is how:
    1. On Android goto PlayStore » Search for "hoopla Digital" » Open hoopla Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hoopla Digital » click "UPDATE".
  3. Clear hoopla Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from hoopla Digital servers.
    1. On Android, goto Settings » Apps » Select "hoopla Digital" » click Storage » click "Clear Cache".
  4. Check hoopla Digital app permissions. If any of these permissions required to use your device's features are disenabled, hoopla Digital might not work.
  5. Uninstall and reinstall hoopla Digital. If nothing else has worked, completely uninstall hoopla Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing hoopla Digital not working


2. Fix hoopla Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make hoopla Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to hoopla Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, hoopla Digital may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My hoopla won't play audio books on my Android phone anymore. My library card number is Ocean City 3083145

    — by Robin J Donlevy 2 years ago

  • When I set up my account I worked for a college and used their email, but I no longer work there and no longer have access ot theat email and need to change it. I can not login because I forgot my password, can you please help.

    — by Keenan Hollywood 2 years ago

  • I can't get in to hoopla

    — by Michelle reese 3 years ago

  • Delete my account because I don't use it anymore

    — by Mazin Rahman 3 years ago