Contact RBdigital Customer Service

Why should I report an Issue with RBdigital?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Recorded Books Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please Note: Content availability varies by library. • Books: Thousands of exclusive Recorded Books audiobook titles, as well as audiobook and eBook content from all major authors and publishers. • Magazines and Comics: The world's most popular library digital newsstand with titles including The Economist and Us Weekly, and hundreds of top comics including the largest collection of Marvel® comics available to libraries. • Education: A comprehensive collection that includes The Great Courses, world language learning for adults and children, art and music instruction, software training, test prep, and more. • Entertainment: Unlimited access to entertainment services, including movies and television shows, British TV and film, Spanish telenovelas and movies, and concerts. • Health and Wellness: Unlimited access to live and on-demand wellness and personal development classes with experts from around the world. • Newspapers: Access thousands of newspapers every day, including Boston Herald, Chicago Tribune, Denver Post, Los Angeles Times, Miami Herald, and New York Post, along with 90 days of back issues from national, provincial, and global leading publications.

2. Check out your favorite audiobooks, comics, eBooks, educational offerings, magazines, newspapers, videos and much more from your library.

3. With RBdigital for libraries, you can access 15+ content services—all from a single app.

4. It’s never been easier to access the best digital media from your library’s collection.

5. Whether you’re on the go or at home, RBdigital delivers your favorite titles right to your smartphone or tablet.

6. Download the app now to listen, watch, read, learn, and enjoy!

1. Unfortunately, it doesn't save reading progress at all so you have to keep track in another way-if you accidentally shut down the window before seeing how far in you are-enjoy the lack of controls for skipping forward and back easily.

2. Also, allowing to search without choosing format first would make it easier to see the wide variety of your content.So far works perfectly for audio books.

3. My other audio book app doesn't do it.Summary: App: 4 stars.

4. If they made it better this would be perfect.I love the interface of this app and the selection of books, but i get so frustrated with the wifi download settings.

5. Also, since the files are so large, it would be lovely to have the option of storing downloaded magazines on a memory card or external drive.I like the content but there are a few things I would change for ease of use.

6. Also, it doesn't actually track time on the browser so you have to guess how far you were even if you know which chapter you ended on.

7. This makes getting new books very tedious.I love this app! I listen to audiobooks in the car on my way to and from work.

8. However, on my new Galaxy 10Se, it does start back at the beginning of the chapter every time it restarts when I start my car.

9. The app is alright, I don't like not being able to see the total length of an audio book when I start it (it's broken into chapters, which is odd).

10. What I wish is that it would stop having so many issues!!! I have been trying to checkout books for a while not and it keeps saying all of the titles are unavailable.

11. Update: I'm dropping a star because of the frequent need to reload the book I am reading under some conditions I don't understand.

1. Fix RBdigital Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RBdigital: Restarting the app will resolve most errors.
2. Update the RBdigital App. Here is how:
   1. On Android goto PlayStore » Search for "RBdigital" » Open RBdigital » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RBdigital » click "UPDATE".
3. Clear RBdigital app cache: Clearing cached data will force your app to retrieve the latest data directly from RBdigital servers.
   1. On Android, goto Settings » Apps » Select "RBdigital" » click Storage » click "Clear Cache".
4. Check RBdigital app permissions. If any of these permissions required to use your device's features are disenabled, RBdigital might not work.
5. Uninstall and reinstall RBdigital. If nothing else has worked, completely uninstall RBdigital then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RBdigital not working

2. Fix RBdigital Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RBdigital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RBdigital not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RBdigital may not be able to connect to the Internet when running in the background.