Published by Odilo on Aug 20, 2024

Report an issue with Biblioteca Pública Digital.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Biblioteca Pública Digital?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Odilo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Biblioteca Pública Digital

1. Digital Public Library (BPDigital) e-Reading app of the Chilean National Service of Cultural Heritage.

2. This app allows you to download e-books, audios and videos for free, from anywhere, 24 hours a day, 7 days a week.

3. Enjoy more than 17 thousand titles on your mobile device.

Biblioteca Pública Digital Customer Insights

1. The app works well.I loved pero falta la seccion best sellerGreat experience, but sometimes the app cloae with no reasonmuchos libros disponibles y te deja personalizar la visualización, el tamaño de letra y color de las páginas etc.BP es simplemente: EXCELENTE!!!!Doesnt work!Es una excelente aplicación.

2. Lo recomiendo!La amo, muchas graciasEs lo mejor que he descubierto, tiene muchos libros y audiolibros y funciona perfecto en ese aspecto, además de que todo es gratis.

3. También creo que sería bueno una opción para filtrar por categoría en general, como "No ficción", ya que es un poco tedioso tener que ir una por una.

4. Eso sí, a veces la interfaz no funciona tan bien, cuando quiero sugerir un libro no me deja apretar el botón.

5. Me sorprende gratamente la variedad de libros y lo sencillo de solicitarlos.

6. Can we have both?I am using the app to acess the public library in Chile, where I live.

7. Ya he leido varios libros.

8. The audio search is ok, but I prefer to type in my searches.

Steps to Troubleshoot & Fix Biblioteca Pública Digital Issues

1. Fix Biblioteca Pública Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Biblioteca Pública Digital: Restarting the app will resolve most errors.
  2. Update the Biblioteca Pública Digital App. Here is how:
    1. On Android goto PlayStore » Search for "Biblioteca Pública Digital" » Open Biblioteca Pública Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Biblioteca Pública Digital » click "UPDATE".
  3. Clear Biblioteca Pública Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from Biblioteca Pública Digital servers.
    1. On Android, goto Settings » Apps » Select "Biblioteca Pública Digital" » click Storage » click "Clear Cache".
  4. Check Biblioteca Pública Digital app permissions. If any of these permissions required to use your device's features are disenabled, Biblioteca Pública Digital might not work.
  5. Uninstall and reinstall Biblioteca Pública Digital. If nothing else has worked, completely uninstall Biblioteca Pública Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Biblioteca Pública Digital not working


2. Fix Biblioteca Pública Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Biblioteca Pública Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Biblioteca Pública Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Biblioteca Pública Digital may not be able to connect to the Internet when running in the background.

Reported Issues