Published by honeygrowLLC on Apr 9, 2024

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Why should I report an Issue with honeygrow?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of honeygrowLLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About honeygrow

1. Plus, it's great for the entire family - Stir-fry, salad, honeybar, brownies, and a full kids menu to satisfy your cravings no matter the time of day.

2. Breeze through our new app with an updated user interface, new and improved rewards program, enhanced curbside pickup, and new features like catering and group ordering.

3. Order our proprietary noodles and sauces from our Extras menu to make your favorite honeygrow dishes at home!

4. Our menu features wholesome, customizable, and dietary friendly dishes, regardless of food allergies or restrictions.

5. Ordering your favorite honeygrow stir-fry or salad is now easier than ever!

6. All of our proteins are antibiotic and hormone free, and we purchase local and seasonal ingredients as often as possible.

7. And don't ever forget about our *NEW* loyalty program.

8. Want honeygrow, but not now?

9. Every time you order on the app, online, or through our in-store kiosk, you will be gaining loyalty towards amazing rewards and free food!

honeygrow Customer Insights

1. Can you guys assist and can you guys provide a phone number to actually call, instead of waiting on an email.Tried to register a new account but when sliding the birthday month it kept reverting to February - the reviews are real... I'll try the website Edit: i actually reached out to the support email listed and got extremely helpful and kind assistance.

2. As an example, my account uses my cell number, and I know they have it in my account because I get a text lettimg me know my order has been placed, so why does it not recognize my cell number as the login for my rewards account? It often just hangs up when you open it, and many times when you are halfway through an order it just stops working.

3. But gosh darn it can be frustrating to use, to the point that I just give up sometimes and order from someplace else.App clears ordered if minimized and increases prices... There are too many issues with this app the first being that if you're in the middle of placing an order with the drop-downs for one of the meals, if you minimize it clears it completely and you have to redo everything.

4. However once I was ready to check out, it asked me to add a new payment method (obviously, modern technology is not powerful enough to preserve credit cards when transitioning to a new app), I switched to a different app for a second, and when I was back it lost my entire cart with two salads I have just spent 10 minutes building.

5. The only chirp I have is when you're signing up and they ask for your birthday, the scroll wheel style thing doesn't work correctly UNTIL you adjust the year that your born FIRST.

6. And if you switch apps for a minute, it forgets your order, empties your cart, and you have to start over.Honeygrow is great but the switch to this app and the new system is killing me.

7. For starters it doesn't recognize your rewards account even when using the proper information.

8. It turned out you have to set birth year FIRST on the wheel when registering, or ypu can't picka a month that's in the future in the default current year.

9. I can't manage my preferences because I can't log in, because for some reason it doesn't recognize my phone number.

10. For example, I can't place an order for pickup through it because it loads endlessly if I click the chicken option.

11. Everything else seems to work fine.Great restaurant, app not so much.

Steps to Troubleshoot & Fix honeygrow Issues

1. Fix honeygrow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart honeygrow: Restarting the app will resolve most errors.
  2. Update the honeygrow App. Here is how:
    1. On Android goto PlayStore » Search for "honeygrow" » Open honeygrow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for honeygrow » click "UPDATE".
  3. Clear honeygrow app cache: Clearing cached data will force your app to retrieve the latest data directly from honeygrow servers.
    1. On Android, goto Settings » Apps » Select "honeygrow" » click Storage » click "Clear Cache".
  4. Check honeygrow app permissions. If any of these permissions required to use your device's features are disenabled, honeygrow might not work.
  5. Uninstall and reinstall honeygrow. If nothing else has worked, completely uninstall honeygrow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing honeygrow not working


2. Fix honeygrow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make honeygrow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to honeygrow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, honeygrow may not be able to connect to the Internet when running in the background.

Reported Issues