Contact Hisomu JB HD Customer Service

Why should I report an Issue with Hisomu JB HD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of zhubo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. P2P juga kenceng good jobLancar jaya gak nih.... kalo lancar kasih bintang 6 nih...!!!!!😂After update to the latest it wont allow me to connect to hisomu server so i cant remote my registered dvr config ... Ps: i have no problem with internet coonection, others app just doin finesetting mudah.

2. Great app, kindly fix the playback menu immedietly :)Ga bs login cloud.. dibantu updatenya..Better.Really nice app, but i notice sometimes it crash on my Mi4C ... kindly fix it ;)Easy to use.

3. Such a poor system always errorniceThe latest version has "no match data" for playback, so I can't see the video that recorded before.

1. Fix Hisomu JB HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hisomu JB HD: Restarting the app will resolve most errors.
2. Update the Hisomu JB HD App. Here is how:
   1. On Android goto PlayStore » Search for "Hisomu JB HD" » Open Hisomu JB HD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hisomu JB HD » click "UPDATE".
3. Clear Hisomu JB HD app cache: Clearing cached data will force your app to retrieve the latest data directly from Hisomu JB HD servers.
   1. On Android, goto Settings » Apps » Select "Hisomu JB HD" » click Storage » click "Clear Cache".
4. Check Hisomu JB HD app permissions. If any of these permissions required to use your device's features are disenabled, Hisomu JB HD might not work.
5. Uninstall and reinstall Hisomu JB HD. If nothing else has worked, completely uninstall Hisomu JB HD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hisomu JB HD not working

2. Fix Hisomu JB HD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hisomu JB HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hisomu JB HD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hisomu JB HD may not be able to connect to the Internet when running in the background.