Published by Hipages on Oct 22, 2024

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Why should I report an Issue with hipages -hire the right tradie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hipages to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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hipages Customer Insights

1. The moment I signed up I started getting phone calls from telemarketers for various things suggesting my info got sold!!!! A lead should only be charged to a successful lead otherwise it's a RIP OFF.Service itself is great.

2. Delete app and it keeps happeningYour app is broken, I cannot log in due to your stupid security checks.Recently signed up , the app is buggy, it does not allow me to access my account to change my profile settings.

3. thanks hipages, great work!Couldn't open a new job or get a quote because once I got to the postcode section nothing was coming up.If you want to be spammed use this app.

4. The app does not prevent time wasters from hopping on and wasting the tradies lead money.

5. But despite one of my jobs being sent out to 190 tradies, the other 22, both times I got only 1 offer.

6. Worth persevering with the app.Posted an ad through the website them had to download the app as was forced to on the phone, and the app keeps crashing.

7. Receive emails with people interested, but when I try request quote opens app and app crashes.

8. Very poor interface also.very smooth, someone called me after posting job on Sunday, no callout fee, issue resolved before Monday morning.

9. The SMS verification code that I receive is not being accepted despite multiple attempts.

10. Also I can't stop leads being sent to my email address clogging up my inbox.

11. My other 2 responses were " has declined to quote".

Steps to Troubleshoot & Fix hipages Issues

1. Fix hipages Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart hipages: Restarting the app will resolve most errors.
  2. Update the hipages App. Here is how:
    1. On Android goto PlayStore » Search for "hipages" » Open hipages -hire the right tradie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hipages » click "UPDATE".
  3. Clear hipages -hire the right tradie app cache: Clearing cached data will force your app to retrieve the latest data directly from hipages servers.
    1. On Android, goto Settings » Apps » Select "hipages -hire the right tradie" » click Storage » click "Clear Cache".
  4. Check hipages app permissions. If any of these permissions required to use your device's features are disenabled, hipages might not work.
  5. Uninstall and reinstall hipages. If nothing else has worked, completely uninstall hipages then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing hipages not working


2. Fix hipages Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make hipages be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to hipages not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, hipages may not be able to connect to the Internet when running in the background.

Reported Issues