Published by HIGH STUDIO LIMITED

Report an issue with Cherry Video Chat.
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Why should I report an Issue with Cherry Video Chat - Random Vid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HIGH STUDIO LIMITED to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cherry Video Chat - Random Vid image 1 contact Cherry Video Chat - Random Vid image 2

Cherry Video Chat Customer Insights

1. Don't download this app.

2. It's a scamming with you.

Steps to Troubleshoot & Fix Cherry Video Chat Issues

1. Fix Cherry Video Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cherry Video Chat: Restarting the app will resolve most errors.
  2. Update the Cherry Video Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Cherry Video Chat" » Open Cherry Video Chat - Random Vid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cherry Video Chat » click "UPDATE".
  3. Clear Cherry Video Chat - Random Vid app cache: Clearing cached data will force your app to retrieve the latest data directly from Cherry Video Chat servers.
    1. On Android, goto Settings » Apps » Select "Cherry Video Chat - Random Vid" » click Storage » click "Clear Cache".
  4. Check Cherry Video Chat app permissions. If any of these permissions required to use your device's features are disenabled, Cherry Video Chat might not work.
  5. Uninstall and reinstall Cherry Video Chat. If nothing else has worked, completely uninstall Cherry Video Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cherry Video Chat not working


2. Fix Cherry Video Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cherry Video Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cherry Video Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cherry Video Chat may not be able to connect to the Internet when running in the background.

Reported Issues