Published by Privax on Nov 27, 2024

Report an issue with HMA VPN Proxy & WiFi Security.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with HMA VPN Proxy & WiFi Security?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Privax to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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HMA VPN Proxy & WiFi Security Customer Insights

1. Recently renewed for 3 years :( Update 22/4 - support took a month to respond, bit of back and forth before they confirmed router support is indeed removedHMA is a reliable VPN service that provides smooth, fast, and private connections to the internet.

2. Now I want to cancel or even just stop the auto renewal and nothing works.STOP ASKING ME TO RATE YOUR APP! I've paid for your service for years and use it on a daily basis.

3. Also, it seems that some apps in the app store (Google play) won't download unless HMA is not active.Works great every time from any country I've been in.

4. I have tried multiple times to engage support opened several tickets with no luck, they never respond it's been weeks.

5. But I'm not faulting HMA for those sites' increased level of security.STAY AWAY FROM THIS APP! Support for VPN connection through my router is no longer supported, so I tried to contact support.

6. If I want to rate the app or update my rating, I will do it! Thanks to your apps constant badgering year on year, I've decided to rate your app.

7. Keep up the good work!!I've been using this for quite some time, and it has mostly been good.

8. If the developers could fix this or provide a tweak i would've given this 5 stars.I've been a long time user of HMA.

9. However, i haven't been able to get it to work with my smarttv or android box because it's incompatible.

10. I have never been disappointed in all the years of my using them.

11. Absolutely amazing absolutely blown away I've used it before in the past paid for a year subscription before and I absolutely love it.

Steps to Troubleshoot & Fix HMA VPN Proxy & WiFi Security Issues

1. Fix HMA VPN Proxy & WiFi Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HMA VPN Proxy & WiFi Security: Restarting the app will resolve most errors.
  2. Update the HMA VPN Proxy & WiFi Security App. Here is how:
    1. On Android goto PlayStore » Search for "HMA VPN Proxy & WiFi Security" » Open HMA VPN Proxy & WiFi Security » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HMA VPN Proxy & WiFi Security » click "UPDATE".
  3. Clear HMA VPN Proxy & WiFi Security app cache: Clearing cached data will force your app to retrieve the latest data directly from HMA VPN Proxy & WiFi Security servers.
    1. On Android, goto Settings » Apps » Select "HMA VPN Proxy & WiFi Security" » click Storage » click "Clear Cache".
  4. Check HMA VPN Proxy & WiFi Security app permissions. If any of these permissions required to use your device's features are disenabled, HMA VPN Proxy & WiFi Security might not work.
  5. Uninstall and reinstall HMA VPN Proxy & WiFi Security. If nothing else has worked, completely uninstall HMA VPN Proxy & WiFi Security then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HMA VPN Proxy & WiFi Security not working


2. Fix HMA VPN Proxy & WiFi Security Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HMA VPN Proxy & WiFi Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HMA VPN Proxy & WiFi Security not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HMA VPN Proxy & WiFi Security may not be able to connect to the Internet when running in the background.

Reported Issues