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I have had my camera system for 3 years now and never had a problem with the CamHi Pro app.
I am trying to reconnect a camera however the QR codes are all faded. The new app doesn't have an option to generate a QR code on the phone screen for the camera to scan????
Can't do anything now to reconnect the camera as everything requires me to scan the QR code on camera.
How can I now connect my camera

Hello, this is my second CamHipro not sure why but if I keep it login after a few hours the wireless kicks me out and would have to unplug and replug the power to reconnect the wireless.

Please help
Thanks

Hi, I've installed a CamHipro IP security camera and it doesn't recognise starlink wifi. How can I connect this device to starlink to view the footage and receive push alerts on my android phone? Regards,
Matt.

Hi
Purchase cloud storage but when trying to view content just get cloud uploading and can't see anything. Any help please?

Can I use the Camhi or Camhipro PC software windows based to add 4 Camhipro applilcation cameras which are at 4 different locations but connected to internet using the Wired connection method and using the UID name'

the camera doesn't work anymore. The image don't move, impossible to go left, right, up and down

Unable to load camhipro app in android system. (Can't find the app).
Please reply as soon as possible. Because customers who bought Unable to install app

As of Sept 5 my cameras are not connecting properly. I have two cameras, they only get online ever once in awhile. My Internet is the same , shows connecting but will not get online. I would say once a day they will be online. One camera I bought inApril, I bought 2 but had to replace one already. My problems began then. What can I do

It keeps telling me is off line. I reset already. still having the same problem

Not a complaint but help required. Purchased camera about 2 years ago and very happy with it. I have the app on my iPhone where I view the camera outputs.
After updating the iPhone to ios16 the app no longer rotates on screen.
Is this something you can help with?

Using geek camera and CamHipro on playback of video the image is squashed as it is when trying to watch in landscape

Does this camera app work with Alexa? I can’t log in as don’t know my password !!!! And can’t re set

I purchased one of your clock radio with the hidden camera but my son tore off the piece of paper from the bottom of the radio that has on the UID number and the scan code so all I have left of the number is SSAA -334310 I believe that there are more number or letters left, a piece of the scan code is also gone so I really need your help in getting this working

hello have a few questions.
how many camera's will app support ?
any way to tell what brand camera's support camhipro app ?
trying to set app to only record alarm recording but if i turn off plan recording does not record at all

Hello: have a few questions:
is there a list of camera's that work with camhi or the best way to tell if camhi app will work on the camera you buy ?

how many camera's does app support ?

trying to set record to just record on alarm but have not been able to get alarm recording to work without having plan recording on ?

Unable to change password so no access to my camera

Repeatedly synced time w iPhone, still next time it shows wrong time (usually runs fast, sometimes already showing next day time). Is there anything to resolve this issue?
Thamks,
Yaron

My camera was unplugged. Now that I try to reconnect it keeps saying wrong password

I can’t reset it won’t let me camera nor will it let me enter anything

I'm using an IP cam on my wifi. I've just changed Android phones and ported the CamHipro app to the new phone. I can't connect it to my camera and am getting Wrong Password errors. It's a long time since I installed the camera and the old password is lost. Is there any way to retrieve it or to set a new password without entering the old password please? Thank you.

Cannot reconnect camera uid not recognized please help!

I have changed my internet provider and I carnt log onto my camera app to put the new one in

CAN'T SEEM TO GET MY CAMERA TO WORK ON NEW DEVICE .IT KEEPS ASKING FOR A USERNAME AND PASSWORD INWHICH I DONT REMEMBER IS THERE A WAY TO RESET THE ENTIRE CAMERA? I CAN USE THE CAM ON MY OLD DEVICE BUT CANT GET IT TO CONNECT TO NEW DEVICE WHAT SHOULD I DO?PLEASECONTACT ME SOON AS POSSIABLE .THANK YOU.

Hi, This's Jinny from South Korea.
First of all thank you for your good quality of the CamHiPro app.
We are using it very well here:)
I'm writing to ask a favor to revise some wrong Korean translation on the app.
I should check more, but I just found this part and please kindly ask you should double check all of Korean translation parts overall.
Let me shortly explain that parts transtlation how you did.
When your app asking us to exchange the pw like now
노트 -> Note
개인 정보 보호를 위해 카메라의 비밀번호를 변경하십시오. -> Please change the password for your security.
알았다 -> Yes
예 -> Yes
All answer part is just yes.
*It should be NO "아니오" instead of 알았다
Please contact me If you have any concern. Thank you so much!!

Above like this, make to confuse our customers who are using your app.



Hope you can help me as soon as you can.

I'm looking forward to hearing from you.



If you have concern, please contact me!

My Wi-Fi name changed. I can’t change it in settings. What do I do?

I have moved onto a new home and inherited their ie geek ip camera. I have downloaded the app but can't see the camera on networks what do I need to do thanks

Cant get it to record on its own anymore. Only manually.

Hi to Developer

We had a Camhipro installed over the garages. It is now not working anymore. I do not see any videos and cannot even access the camera to see current view. We are seniors and I cannot expect my husband to go onto a ladder to check the camera.

We had a Camhipro installed over the garages. It is now not working anymore. I do not see any videos and cannot even access the camera to see current view. We are seniors and I cannot expect my husband to go onto a ladder to check the camera.

We are looking for development of app from Franck.

Bonjour
J'ai téléchargé l'application CamHipro pour visionner les images de mes cameras de surveillance PTZ 4G.Avec mon telephone samsung A3(2017)je peux visionner parfaitement mes images ou que je me trouve.J'ai maintenant un telephone Samsoung A71.J'ai telechargé l'application CamHipro et j'ai paramétré de la même maniere .Je n'obtiens les images de mes caméras que lorsque mon appareil est connecté en WIFI.En dehors du WIFI pas d'images de mes caméra4G.
Pouvez vous m'indiquer comment recevoir les images de mes caméras partout.Je vous remercie.

Bonjour
J'ai téléchargé l'application CamHipro pour visionner les images de mes cameras de surveillance PTZ 4G.Avec mon telephone samsung A71 je peux visionner parfaitement mes images ou que je me trouve.J'ai maintenant un telephone Samsoung A71.J'ai telechargé l'application CamHipro et j'ai paramétré de la même maniere .Je n'obtiens les images de mes caméras que lorsque mon appareil est connecté en WIFI.En dehors du WIFI pas d'images de mes caméra4G.
Pouvez vous m'indiquer comment recevoir les images de mes caméras partout.Je vous remercie.