Contact Games Database Customer Service

Why should I report an Issue with Games Database - MHW?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hey Tsai to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ( + Contains iceborne information )Great app for anything you may need to know in the game! Perfect for building an armor set, quickly looking up monster info, or getting intel on what crafting material you may need.Great resource! The only thing that's missing is kinsect data (or I'm too stupid to to find it).

2. A few things to add, maybe sorting option for weapons (affinity/top raw damage/element/slots) ? And for guiding lands, location of bones and mining crops :)The app is great, but it would be even better if it also showed kinsect extract locations and colors for every monster.

3. It's a decent tool for creating armor sets since it covers most skills and pieces of equipment well, but there are better alternatives.Yes i give this 5 stars to you for (1) Being cheap for premium; (2) Completely UP-TO-DATE; (3) Easy to read & navigate.

4. However, it would be nice if we can include the weapon augmentation in building sets, calculate the affinity, and insert the decoration to the selected equipment instead of counting the decoration slots on our own.

5. Item drop chances, monster resistances and hitzone values are only covered in a 5-star system which is inaccurate and not what I am looking for in an app that calls itself a database.

6. Thanks for the hard work!Wonderful! I usually need an external info about monsters so that I could build armor set accordingly.

7. That's why I gave it a 5-star! Great job!Nice application, but lacks consumable ingredients.

8. Please help.The app tries to give info on a lot of aspects of the game, but fails to do so in a useful manner.

9. 12/23/2019 They fixed the decoration slot problem but a lot of the times, the apps crash when I try to fix my build.

10. The app is impractical to navigate and the area maps are barely useful at all.

11. I really love the hitzone tab that is shown on every monsters on this app.

1. Fix Games Database Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Games Database: Restarting the app will resolve most errors.
2. Update the Games Database App. Here is how:
   1. On Android goto PlayStore » Search for "Games Database" » Open Games Database - MHW » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Games Database » click "UPDATE".
3. Clear Games Database - MHW app cache: Clearing cached data will force your app to retrieve the latest data directly from Games Database servers.
   1. On Android, goto Settings » Apps » Select "Games Database - MHW" » click Storage » click "Clear Cache".
4. Check Games Database app permissions. If any of these permissions required to use your device's features are disenabled, Games Database might not work.
5. Uninstall and reinstall Games Database. If nothing else has worked, completely uninstall Games Database then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Games Database not working

2. Fix Games Database Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Games Database be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Games Database not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Games Database may not be able to connect to the Internet when running in the background.