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1. Cons: doesn't calculate tax as you go along so the as-you-go total isn't entirely accurate if you're buying non-food items; randomly signs you out between sessions; scanner takes pic really quick so if you're camera isn't pointed at the exact right spot, you'll have to wait a few minutes to rescan because it gets stuck.I love HEB go!!! It's fast, convenient and super easy to use!! I only have 2 issues that didn't give it 5 stars...first, the prepackaged items in the deli area don't scan all the time.

2. It's very frustrating to constantly reboot my phone and set aside items that I have to scan at the kiosk upon leaving the store.

3. It'd be great if could get issue fixed so can use the kiosk againas mentioned in other reviews the latest update plays music while shopping and even in do not disturb it doesn't turn off.

4. Overall an amazing and extremely useful app.Great app! The barcode scanner is impressively good and can scan codes very quickly in a variety of orientations relative to the camera.

5. Used to work great.. Past couple of months, been having a very difficult time using the kiosk as the app shows no payment method.

6. if the song could get removed and maybe patch the connectivity issues I would recommend but right now I would advise new users to hold off till it gets resolved.Nearly 2 years later and still doesnt work!*** App never picks up on the kiosk at my store.

7. I do wish you could select a quantity higher than 10, but most people aren't buying in bulk and it wasn't too much more hassle to scan it a couple more times.

8. If this bug is addressed I would give it a solid four to five stars without a doubt.App has been working fine since the payment issue was resolved in early January.

9. unfortunately how about every third item I scan causes my entire phone to crash and restart.

10. Pros: get to skip the checkout lines; scans items fairly accurately (don't often have to rescan).

11. Also, I would rather export receipts in text format (CSV?) for my records.Worked great after using it the first time.

1. Fix H-E-B Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart H-E-B Go: Restarting the app will resolve most errors.
2. Update the H-E-B Go App. Here is how:
   1. On Android goto PlayStore » Search for "H-E-B Go" » Open H-E-B Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for H-E-B Go » click "UPDATE".
3. Clear H-E-B Go app cache: Clearing cached data will force your app to retrieve the latest data directly from H-E-B Go servers.
   1. On Android, goto Settings » Apps » Select "H-E-B Go" » click Storage » click "Clear Cache".
4. Check H-E-B Go app permissions. If any of these permissions required to use your device's features are disenabled, H-E-B Go might not work.
5. Uninstall and reinstall H-E-B Go. If nothing else has worked, completely uninstall H-E-B Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing H-E-B Go not working

2. Fix H-E-B Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make H-E-B Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to H-E-B Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, H-E-B Go may not be able to connect to the Internet when running in the background.