Contact WYFF News 4 and weather Customer Service

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1. Frustrating!! What's with all the commercials? The weather radar doesn't update as frequently as people would like! If there's severe weather in my area, I would at least like to be ahead of it! Instead, this app runs 5-10 mins late, I've clocked it to be as much as 20 mins before an update! And I understand the commercials during the live feed..But if I'm watching the replay??And there's no way around it! Some people Really depend on this app to be as fast as it is accurate! Lives are at stake!I like to read the news instead of having to always turn my phone volume up and down.

2. This didn't work this way on my iPhone and if there's no way to control it on new phone I will delete the app.like the weather and news but the commercials ypu have to watch are too long and thier streaming is slower than anyone else's.I love being able to watch the news at my convenience but hate that it continually hangs up at the ads.

3. I have to restart it and then have hunt for where I was at just to have it hang up again constantly fighting this please fix it! I don't mind the ads just make them play and not hang! It's not all of them some play fine.The app works well for checking the weather and reading news stories.

4. Otherwise, it's an improvement in earlier versions.Trying to watch a weather update video..it starts and then oops something went wrong message appears..😡I'm getting frustrated with this app because it's not kept up to date.

5. The weather forcast always seems to be on point, and up to date, which is basically what I end up using it for on a daily basis.Very good at keeping me updated with what is happening in my area.

6. I usually have to reconnect 4 or 5 times during one broadcast.Very frustrating to try and search previous news stories, or to search daily news stories.

7. The problem I have is when I cast the live news from my phone to my TV.

8. I preferred having a separate weather app.

9. Only reason I didn't give it 5 stars is that every headline has a picture and I have to open the app in order to see the complete headline.

10. Would like it better if I could see the entire headline in the notification, as not every story interests me.The WYFF app is pretty good and is easy to use.

11. I don't like not having control of audio to be turned off.

1. Fix WYFF News 4 and weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WYFF News 4 and weather: Restarting the app will resolve most errors.
2. Update the WYFF News 4 and weather App. Here is how:
   1. On Android goto PlayStore » Search for "WYFF News 4 and weather" » Open WYFF News 4 and weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WYFF News 4 and weather » click "UPDATE".
3. Clear WYFF News 4 and weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WYFF News 4 and weather servers.
   1. On Android, goto Settings » Apps » Select "WYFF News 4 and weather" » click Storage » click "Clear Cache".
4. Check WYFF News 4 and weather app permissions. If any of these permissions required to use your device's features are disenabled, WYFF News 4 and weather might not work.
5. Uninstall and reinstall WYFF News 4 and weather. If nothing else has worked, completely uninstall WYFF News 4 and weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WYFF News 4 and weather not working

2. Fix WYFF News 4 and weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WYFF News 4 and weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WYFF News 4 and weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WYFF News 4 and weather may not be able to connect to the Internet when running in the background.