Contact KMBC 9 News and Weather Customer Service

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1. Would hate to change just for space on my phone.Used to love this app, but it is the only weather app on my phone that will not give me push or sound notifications, despite checking all my phone and app settings.

2. I will get pop ups with a story and click on it if there's any sort of issue with the internet or anything else where it can't take me directly from that pop-up you can never find that story on their news page once you go there or sometimes you'll click on it and it'll just take you to the new page and the little preview that you saw in your notifications is nowhere to be found.

3. ;_; I wanna keep the app but it's useless with out the option to have it only ever alert for tornadoes.Love the app and the weather radar Update: I wish I could have this app for the weather only.

4. The way this app is presented, you get only partial headline, and must "click" on the whole story instead of being able to tell from the headline if you're interested.

5. If my ad program ran like that I'd be pissedlove the weather instant updates, especially for severe weather.It is always delayed.

6. What I've seen is get the facts from another source, get 1 angry customer that is lying to sound more dramatic, and report while acting repulsed.

7. So, yea, they suck.Ii mainly use it for the weather an breaking stories.

8. Weather forecasts and tracking storms are always on track.

9. Journalism takes 2 sides of the story, gets the facts, and puts them together.

10. I am finding KMBC gives the same news for at least 3 days.

11. Not even the real news you are looking for, for instance, what happened down the street.

1. Fix KMBC 9 News and Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KMBC 9 News and Weather: Restarting the app will resolve most errors.
2. Update the KMBC 9 News and Weather App. Here is how:
   1. On Android goto PlayStore » Search for "KMBC 9 News and Weather" » Open KMBC 9 News and Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KMBC 9 News and Weather » click "UPDATE".
3. Clear KMBC 9 News and Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KMBC 9 News and Weather servers.
   1. On Android, goto Settings » Apps » Select "KMBC 9 News and Weather" » click Storage » click "Clear Cache".
4. Check KMBC 9 News and Weather app permissions. If any of these permissions required to use your device's features are disenabled, KMBC 9 News and Weather might not work.
5. Uninstall and reinstall KMBC 9 News and Weather. If nothing else has worked, completely uninstall KMBC 9 News and Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KMBC 9 News and Weather not working

2. Fix KMBC 9 News and Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KMBC 9 News and Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KMBC 9 News and Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KMBC 9 News and Weather may not be able to connect to the Internet when running in the background.