Contact WDSU News and Weather Customer Service

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1. It's my go to for news, but there's the little things that annoy me that feel like they should just be there automatically.I read the comments and reviews before I downloaded it, and they were pretty much correct, whoever developed your app needs to fix it, there are too many ads, the live radar is not correct half the time, I wish when I clicked on a article to read it I didn't have to have all the ads pop up beforehand, I didn't download this app to watch and read commercials I downloaded it so I can get accurate news and accurate weather which doesn't seem to happen... Without having ads all the time.I just want to click on an article and read it.

2. I will reinstall when they have 2 different alerts, the breaking news and a not so loud new article was published alert.Crashes ALL THE TIME!! Can't read articles or check the radar without that infuriating message popping up, Unfortunately the app has stopped working.

3. Maybe just bring up a prompt if a person wants to watch the video they can click it, and then the ad pops up!For the past 2 days everytime I try to go to the wdsu 6 it says data unavailable and I try refreshing it and I still get the same results.

4. On those days, I watch wwltv appA game coming up in a few days isnt alert worthy, neither is "store opens back up" or anything that isnt breaking news.

5. I found myself jumping everytime the wdsu alert sound popped, which is about every 5 minutes, i disabled the alerts, but they came back up by themselves.

6. It for some reason only displays video at one direction when landscape mode (meaning you can't flip your phone) and I find the weather alerts are generally wrong.

7. I've emailed to report the problem and no one has gotten back to me about the issueI'm a cord cutter, so I use this app to watch the news by mirroring it to my TV.

8. This app is totally unusable and worthless!!!I am getting notifications for every possible news update.

9. I DO NOT WANT to have videos and video ads forced down my throat eating up my data.

10. But the weather alerts can be turned off manually, if fact you can customize all the alerts which is fantastic.

11. Should allow to choose what notifications to get instead of every single update you send out.

1. Fix WDSU News and Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WDSU News and Weather: Restarting the app will resolve most errors.
2. Update the WDSU News and Weather App. Here is how:
   1. On Android goto PlayStore » Search for "WDSU News and Weather" » Open WDSU News and Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WDSU News and Weather » click "UPDATE".
3. Clear WDSU News and Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WDSU News and Weather servers.
   1. On Android, goto Settings » Apps » Select "WDSU News and Weather" » click Storage » click "Clear Cache".
4. Check WDSU News and Weather app permissions. If any of these permissions required to use your device's features are disenabled, WDSU News and Weather might not work.
5. Uninstall and reinstall WDSU News and Weather. If nothing else has worked, completely uninstall WDSU News and Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WDSU News and Weather not working

2. Fix WDSU News and Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WDSU News and Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WDSU News and Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WDSU News and Weather may not be able to connect to the Internet when running in the background.