Contact KETV 7 News and Weather Customer Service

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1. Not worth it, use YouTubeI really wish you guys would go back to having the weather app separate from the news app and the fact that if you go online and view the weather off Google Chrome you can separate the Active Radar from the actual page and look at it in a bigger scream whereas in your app you cannot even separate it you guys say you keep improving your apps to keep getting it worse go back to individual weather app till at least I can have the temperature and stuff on my main screen on my phone very disappointedI grew up watching KETV every night with my parents.

2. However, probably the best news app for Omaha.I use the app at times to just check the local, and it always tells me to update,and thenGoogle play tells me it's installed, and there is no update needed , it's annoying,and sometimes I just go over to channel 3 or 6's app instead, if this keeps happening I will drop the app and just usechannel 3's or 6's app instead!I love this app I use it every day.

3. There's no other station that I would trust for all my local news and weather around Omaha.

4. nebraska football isnt breaking news dont need those push alerts, cant turn them off.

5. I shouldn't need to remember to mute my phone every time I want to read a news article.

6. The weather station is my favorite part.Scattered news and hard to navigate.

7. waste of space on your phone.I love KETV, great cast and great news.

8. That's the only reason I still use the weather channel sometimes is for that reason, other than that I would just love to switch over to KETV for all my weather needs.

9. they constantly push out breaking news alerts with no news story attached to it.

10. Also I dont need a notif for older news stories I've already seen.

11. When you click on a notification and the article loads half the screen is the video that corresponds to the story, however, there is an ad that plays prior to the video.

1. Fix KETV 7 News and Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KETV 7 News and Weather: Restarting the app will resolve most errors.
2. Update the KETV 7 News and Weather App. Here is how:
   1. On Android goto PlayStore » Search for "KETV 7 News and Weather" » Open KETV 7 News and Weather » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KETV 7 News and Weather » click "UPDATE".
3. Clear KETV 7 News and Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from KETV 7 News and Weather servers.
   1. On Android, goto Settings » Apps » Select "KETV 7 News and Weather" » click Storage » click "Clear Cache".
4. Check KETV 7 News and Weather app permissions. If any of these permissions required to use your device's features are disenabled, KETV 7 News and Weather might not work.
5. Uninstall and reinstall KETV 7 News and Weather. If nothing else has worked, completely uninstall KETV 7 News and Weather then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KETV 7 News and Weather not working

2. Fix KETV 7 News and Weather Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KETV 7 News and Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KETV 7 News and Weather not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KETV 7 News and Weather may not be able to connect to the Internet when running in the background.