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contact Screen Filter Chat with our AI-based Screen Filter Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Screen Filter?



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Why chat with our AI Screen Filter Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Screen Filter.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I see some other comments lamenting that it doesn't work on latest Android or on Google pixel 2, but I'm using both and having no issues? I mostly use it for migraines though, and while my usage is hardly regular, it does stand out for me that the notifications/back and home buttons/pull down system menu aren't dimmed at all, which is uh kind of eye-gougingly noticeable with a significant migraine.

2. What works in 2013 is bound to have issues in 2019... It needs to be fixed.No longer fully functional, looks like it doesn't like the newest Android update.

3. Thanks for the good times, Screen Filter.I've been using this app for years without any issues.

4. Thank you guys, I have been getting away with my late-night Facebook scrolling & email checking since 2014!! :pIt's perfect and essential - Android is determined to burn your eyes out, each new version is brighter than the last - this app saves your eyeballs.

5. But with my newer android phone it only darkens the main screen, not the banners or controls.

6. This app was it! The Android 12 update came along and the screen freezes.

7. Hopefully there's an update coming, as I find this app to be one of the must havesWorks great... Until Android 12 update :( I've used this app for years without any problem.

8. Being able to dim the screen beyond the standard settings means being able to use your phone in places not normally allowed.

9. There is an option in settings for Screen Filter to run behind other apps, but that kinda defeats the purpose- for me, at least.

10. Soft keys still work, but the rest of the screen doesn't.

11. :( which means I can't watch my Netflix shows at night to fall asleep to or read anything on my screen.I can't recommend this app anymore.

Steps to Troubleshoot & Fix Screen Filter Issues

1. Fix Screen Filter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screen Filter: Restarting the app will resolve most errors.
  2. Update the Screen Filter App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Filter" » Open Screen Filter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Filter » click "UPDATE".
  3. Clear Screen Filter app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Filter servers.
    1. On Android, goto Settings » Apps » Select "Screen Filter" » click Storage » click "Clear Cache".
  4. Check Screen Filter app permissions. If any of these permissions required to use your device's features are disenabled, Screen Filter might not work.
  5. Uninstall and reinstall Screen Filter. If nothing else has worked, completely uninstall Screen Filter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Filter not working


2. Fix Screen Filter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screen Filter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Filter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Filter may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by David

Please help me. I accidentally lowered my brightness down to 1% and now I can't see anything on my phone what do I do?