Contact Hauppauge myTV Customer Service

Why should I report an Issue with Hauppauge myTV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hauppauge to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For a list of free TV channels available in your area, please go to: antennaweb. • Watch TV longer: Cordcutter TV’s dual built-in ‘transcoders’ saves your phone or tablet's battery life by converting HD TV into a form which can be played using built-in H. 264 hardware acceleration. • Wireless to your router: with the built-in transcoder, Cordcutter TV uses WiFi to send TV to your home router. • Simple to use app, with a built-in channel guide and simple to use live TV viewer. • WiFi router using 2. • TV antenna. • For over-the-air TV reception, a suitable antenna must be used. • ClearQAM TV is not available on all cable TV networks.

2. Please check with your local cable operator for clear QAM availability. • myTV app and Cordcutter TV do not work outside of your home WiFi network.

3. The myTV app will not operate without the Cordcutter TV connected to your WiFi router.

4. Please note: The Hauppauge myTV app REQUIRES a Hauppauge Cordcutter TV receiver in order to operate.

5. You should choose an antenna which is correctly sized to get the best reception where you live. • Free over-the-air TV is high definition TV broadcast in North America in over 200 cities.

6. In addition, the Cordcutter TV requires a TV antenna.

7. There are many TV antennas which can be used with Cordcutter TV.

8. We love suggestions from customers on new features!

9. For questions, bug reports, and feature requests, contact us on via email support@hauppauge.

1. So, it's impossible to even accesss the tuner device, even with firmware version 413 installed.the hardware and software is the worst says windows pc on box but it works till it crashes all the time just for ios and android biggest waste of time and money.

2. But then when trying to do a firmware update, the app hangs at 5% - even though the device has fully rebooted and green light is normal.

3. Once phone is connected to the Cordcutter WiFi, the app will not find the device.

4. Only way to find device was by putting Cordcutter on the wired Ethernet.

5. Seems that both the app and the hardware have problems.Using the LG G5 (Oreo 8.0), the app crashes immediately when any option under Settings is selected (including "About").

6. Tried resetting device a few times but no change.

1. Fix Hauppauge myTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hauppauge myTV: Restarting the app will resolve most errors.
2. Update the Hauppauge myTV App. Here is how:
   1. On Android goto PlayStore » Search for "Hauppauge myTV" » Open Hauppauge myTV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hauppauge myTV » click "UPDATE".
3. Clear Hauppauge myTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Hauppauge myTV servers.
   1. On Android, goto Settings » Apps » Select "Hauppauge myTV" » click Storage » click "Clear Cache".
4. Check Hauppauge myTV app permissions. If any of these permissions required to use your device's features are disenabled, Hauppauge myTV might not work.
5. Uninstall and reinstall Hauppauge myTV. If nothing else has worked, completely uninstall Hauppauge myTV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hauppauge myTV not working

2. Fix Hauppauge myTV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hauppauge myTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hauppauge myTV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hauppauge myTV may not be able to connect to the Internet when running in the background.