Published by IT department of Dawateislami on May 7, 2024

Report an issue with Hajj and Umrah.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hajj and Umrah?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IT department of Dawateislami to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hajj and Umrah image 1 contact Hajj and Umrah image 2

About Hajj and Umrah

1. Most people are confused about the steps and in this regard, the I. T. department of dawateislami has introduced its amazing application named Hajj and Umrah.

2. Application contains complete Hajj and Umrah guide.

3. Hajj guide and Umrah guide both are essential for Muslim Ummah.

4. This feature helps its users as it has 3d explanation of all the steps of Hajj.

5. If you are financially stable, so you must perform hajj and Umrah as soon as you could.

6. By using this Umrah app, pilgrims Hajj and Umrah and tawaf e Kaaba can easily be performed.

7. Moreover, this application contains complete Hajj steps guidance.

8. This helpful application guides you properly in every step and tells you how to perform this obligation.

9. By using this, you may find the nearby Holy places as this feature helps you to reach easily wherever you want to go.

10. Including Arafat dua, people will have a list of all Duas during Hajj.

11. Hajj is the fifth pillar among the five pillars of Islam.

Hajj and Umrah Customer Insights

1. One suggestion i can give if hindi langiage can be added and grohp it with English and Urdu, it could be more user friendly in India.Needed to add zoom text options for elders having reading problems.

2. Thanks❤ جزاک اللّہ خیرا 🌹excellent application which helps alot in performing Hajj and Umrah in the right way.

3. Seems like some fishing app.Can the Developer explain to me why this App needs access to my Photos, Video's, and Music for the App to work.Please add Hindi language support.

4. It not only provides precise guidelines regarding each step of the Hajj and umrah, as well as, new collection of hamd and naat is heart touching.

5. I used it throughout my journey for Umrah and found it quite useful.A very full of information about hajj and umrah i never find any app like this.

6. Jazak ALLAH to the app developers and Dawateislami.Excellent aap for guidance on Hajj and Umarah.

7. Allah may give you in highest position in this service and also the people who support and work for this.

8. Highly recommended.Why do you need access to my gallery and location? One cannot even use the app if permission is denied.

9. Also provide zoom in facility to make more easier to read dua as per convenience of user.

10. Please update Arabic fonts of dua to be easily readable on mobile like font in Seraat ul Jinaan app.

11. جزاك الله خيراIts a great application.

Steps to Troubleshoot & Fix Hajj and Umrah Issues

1. Fix Hajj and Umrah Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hajj and Umrah: Restarting the app will resolve most errors.
  2. Update the Hajj and Umrah App. Here is how:
    1. On Android goto PlayStore » Search for "Hajj and Umrah" » Open Hajj and Umrah » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hajj and Umrah » click "UPDATE".
  3. Clear Hajj and Umrah app cache: Clearing cached data will force your app to retrieve the latest data directly from Hajj and Umrah servers.
    1. On Android, goto Settings » Apps » Select "Hajj and Umrah" » click Storage » click "Clear Cache".
  4. Check Hajj and Umrah app permissions. If any of these permissions required to use your device's features are disenabled, Hajj and Umrah might not work.
  5. Uninstall and reinstall Hajj and Umrah. If nothing else has worked, completely uninstall Hajj and Umrah then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hajj and Umrah not working


2. Fix Hajj and Umrah Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hajj and Umrah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hajj and Umrah not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hajj and Umrah may not be able to connect to the Internet when running in the background.

Reported Issues