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Steps to Troubleshoot & Fix Find Device ID PRO Issues
1. Fix Find Device ID PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Find Device ID PRO: Restarting the app will resolve most errors.
Update the Find Device ID PRO App. Here is how:
On Android goto PlayStore » Search for "Find Device ID PRO" » Open Find Device ID PRO » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Find Device ID PRO » click "UPDATE".
Clear Find Device ID PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Find Device ID PRO servers.
On Android, goto Settings » Apps » Select "Find Device ID PRO" » click Storage » click "Clear Cache".
Check Find Device ID PRO app permissions. If any of these permissions required to use your device's features are disenabled, Find Device ID PRO might not work.
Uninstall and reinstall Find Device ID PRO. If nothing else has worked, completely uninstall Find Device ID PRO then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Find Device ID PRO not working
2. Fix Find Device ID PRO Server issues & Internet Connection
Check network connection: An unstable Internet will make Find Device ID PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Find Device ID PRO not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Find Device ID PRO may not be able to connect to the Internet when running in the background.
Reported Issues
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