Published by hamoontech on Apr 2, 2024

Report an issue with Essential Facts.
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Why should I report an Issue with Essential Facts: Did you know??

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of hamoontech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Essential Facts Customer Insights

1. And the other good feature is that i can share the information via fb,snapchat etc...and also even u can use this app with out network connection thats awesome thanks to the devoloper.I have always enjoyed to learn new things and this app not only gives you knowledgeable information but it's catogorized so you can learn about things you want and skip ones you already know or are not interested in.

2. I didn't expect it to be so easy to use and enjoyable but ny kids and I love spending time on it learning new things.Excellent variety of facts.

3. I am pretty amazed by this app.I love this app, you guys! I can't stop! No ads, no pay to play, nothing but great, entertaining information! Thank you for all the time and research it must have taken to put this all together! And thanks for not putting a price on information/education!!!Good app.

4. 2nd: it will be more good for user to set a time for reading the new feed, so the user don't miss your facts.

5. Quite a range of ages could enjoy these facts written in simplicity and I believe could and would be enjoyable for toddlers if read to them all the way up to the "most experienced and wise for our culture".

6. Once fixed I will gladly give a better review.I love all the different categories, and the facts are amazing! I have saved almost every single one.

7. Ability to look through and change category from a menu.This app is absolutely amazing! It has info for everything like animals, different countries, words and languages and lots of other information that is very important.

8. I don't know if this is an oversight by the developer('s) or if its to show more quanity of facts, but its annoying either way! That's why I gave this App ★★★ 3 stars! Please fix this issue.

9. Thank youSo far I have only read through animal facts but find it very interesting.

10. Quite interesting.This App has a lot of good & true facts.

11. Layout suggestion: random facts on start up.

Steps to Troubleshoot & Fix Essential Facts Issues

1. Fix Essential Facts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Essential Facts: Restarting the app will resolve most errors.
  2. Update the Essential Facts App. Here is how:
    1. On Android goto PlayStore » Search for "Essential Facts" » Open Essential Facts: Did you know? » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Essential Facts » click "UPDATE".
  3. Clear Essential Facts: Did you know? app cache: Clearing cached data will force your app to retrieve the latest data directly from Essential Facts servers.
    1. On Android, goto Settings » Apps » Select "Essential Facts: Did you know?" » click Storage » click "Clear Cache".
  4. Check Essential Facts app permissions. If any of these permissions required to use your device's features are disenabled, Essential Facts might not work.
  5. Uninstall and reinstall Essential Facts. If nothing else has worked, completely uninstall Essential Facts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Essential Facts not working


2. Fix Essential Facts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Essential Facts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Essential Facts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Essential Facts may not be able to connect to the Internet when running in the background.

Reported Issues