Published by GrowUp Apps

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Why should I report an Issue with Gallery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GrowUp Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Gallery Customer Insights

1. This is even more unacceptable than the functional failure.Gallery is a very good application, it keeps all my photos and videos in the right way, due to which I can find someone to find photos easily,we can enjoy your photos and videos in a HD quality as everyone want to.

2. Pity really - I liked it otherwise.Gallery is a very good application, it keeps all my photos and videos in the right way, due to which I can find someone to find photos easily,we can enjoy your photos and videos in a HD quality as everyone want to.

3. But the photo gallery strives to possess a high performance in the meantime for photo lock.when viewing photos in the app, several consecutive photos fail to appear even they show up in the thumbnail view.

4. They both have the same disruptive ads, so I'm going with that app for now.At last a gallery app which sorts albums and photos in the order I want! Pretty easy to use, and it found folders the in-built app couldn't.

5. But what makes me even irritated, the phone experienced Factory reset, all saved photos gone & there's no option or hint to retrieve back all those memorable photos....what a waste!!The app is amazing, but when I'm selecting multiple pics for eg Facebook, there isn't a "done" button.

6. But the photo gallery strives to possess a high performance in the meantime for photo lock.Like it as easy to use, eventhough massive interval of ads.

7. Also when I'm uploading pictures onto Facebook, instead of allowing me to choose by folder, the app shows the entire gallery of thumbnails making it very hard to choose the right image.

8. It doesn't come with a default gallery and all you have just google photos.

9. So far it's a keeper.it's pretty nice, but it's same exact app as the Gallery app by Appbox apps, but that has been updated more recently (Jan '20), and that also has some additional settings, mostly for handling fullscreen media.

10. This app is not bad, especially since my tablets internal software did not include a way of arranging photos in folders.

11. So I was searching for apps that come up with a great gallery but couldn't find any.

Steps to Troubleshoot & Fix Gallery Issues

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gallery: Restarting the app will resolve most errors.
  2. Update the Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Gallery" » Open Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
  3. Clear Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
    1. On Android, goto Settings » Apps » Select "Gallery" » click Storage » click "Clear Cache".
  4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
  5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working


2. Fix Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.

Reported Issues