Published by grapedata on Aug 12, 2024

Report an issue with GrapeData.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GrapeData?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of grapedata to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GrapeData

1. Join the GrapeData community and start sharing your opinions today. · Start Earning - Our contributors earn on average 5 times more compared to other survey platforms. · Get Paid - We credit your PayPal address within 2 to 5 business days for each accepted response. · Supercharge your Earnings - Increase your earnings by interviewing others on our Remote & In-person tasks.

2. We welcome experienced professionals who want to have fun, learn, and influence decision-making by sharing their knowledge, as well as freelancers looking to earn extra income by conducting professional interviews on a call or in person.

3. GrapeData is a leading provider of B2B surveys with contributors in over 100 countries across the world.

4. We’ve made a great experience even better for you.

5. Our service is intended for users who are at least 18 years old.

6. We respect your privacy and do not share personal information about you or the people you’ve interviewed with any third parties unless you’ve expressly consented to us.

GrapeData Customer Insights

1. I couldn't believe how easy it was first timeSo far this is looking like a complete scam! I have completed multiple tasks and have yet to receive any credits for doing so.

2. When attempting to complete a task, please make sure to click on the survey link button that will redirect you to the full survey.I cannot say enough good things about this app.

3. When I've came up short on a couple bills Grapedata paid just on time! The assignments, or tasks, might get a little complex and become very specific during the interviews.

4. data programmer or shipping manager), but if you know someone who is, then you can easily complete tasks and get paid.everything was great until I tried to update my account stuff.

5. Interviews are rather easy to complete, most people no matter their professional position likes talking about themselves and their work.

6. It is sometimes hard to find or gain access to the pool of people for the study but I have gotten compensated for the studies I was able to complete.

7. I have sent two emails to support and to my surprise I have gotten no replies to either! How convenient! I wouldn't recommend anyone wasting their time with this appI have had nothing but good, positive experiences with this app.

8. I've been paid for multiple tasks and they pay on time.

9. The new platform lacks a button that can be used to end a survey if my interviewee doesn't qualify.

10. You can either choose to complete a task about yourself if in that profession or, you can interview someone that you may know or cold call and do an interview that way to complete the task.

11. Without this function some surveys just get stuck when one interviewee doesn't qualifyMy experience is good.

Steps to Troubleshoot & Fix GrapeData Issues

1. Fix GrapeData Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GrapeData: Restarting the app will resolve most errors.
  2. Update the GrapeData App. Here is how:
    1. On Android goto PlayStore » Search for "GrapeData" » Open GrapeData » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GrapeData » click "UPDATE".
  3. Clear GrapeData app cache: Clearing cached data will force your app to retrieve the latest data directly from GrapeData servers.
    1. On Android, goto Settings » Apps » Select "GrapeData" » click Storage » click "Clear Cache".
  4. Check GrapeData app permissions. If any of these permissions required to use your device's features are disenabled, GrapeData might not work.
  5. Uninstall and reinstall GrapeData. If nothing else has worked, completely uninstall GrapeData then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GrapeData not working


2. Fix GrapeData Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GrapeData be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GrapeData not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GrapeData may not be able to connect to the Internet when running in the background.

Reported Issues