Published by Google LLC

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Why should I report an Issue with Hangouts Dialer - Call Phones?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Hangouts Dialer Customer Insights

1. I have a wifi only Samsung tablet and it acts as a regular phone except better...you can text, mms, voice call or anything a regular mobile phone can do as long as you have wifi! It's free for everything I do in the USA, Canada and Mexico! I love you Google, keep up the great work!Now the name has disappeared from the phone numbers on my recently dialed list.

2. The texting half of Hangouts, however, is fine, works just as before.it's a cool app that I've had for around 2 years now... the only problem is that when I try to call someone, and they answer, its difficult to hear their voice and there's no speaker phone (that I'm aware of).

3. When someone tries to call me, it seems that my phone doesn't respond or have any sort of ring tone...if there's a way I could change this it'd be great 😅...After the last system update, Hangouts got a little messed up.

4. Also, in my phoning history there are no longer any names of people, instead that history just shows a long list of phone numbers that I called.

5. That is, if I try to initiate a phone call with somebody who's in my contacts list, and do a search for their name, it's never found.

6. Also, in my phoning history there are no longer any names of people, instead that history just shows a long list of phone numbers that I called.

7. That is, if I try to initiate a phone call with somebody who's in my contacts list, and do a search for their name, it's never found.

8. I've tried enabling it from the phone with the Sim card as well as the other phone but while the settings say it's enabled, when I make a call it tells me it's not.For the most part, this is a great app.

9. I upgraded my phone to Android 10 version and now it won't work saying that the app was built for older versions and to look for updates or to contact the developper.. I'm stationed overseas.Please Help!!! I Will change the rating once solution is found.

10. Sucks more than you know.Due to circumstances beyond my control, I have had to sample a great many applications promising the user access to Android's "best" virtual phone service and "free" number, etc.

11. The phoning part of Hangouts doesn't know any of the names of people in my Contacts.

Steps to Troubleshoot & Fix Hangouts Dialer Issues

1. Fix Hangouts Dialer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hangouts Dialer: Restarting the app will resolve most errors.
  2. Update the Hangouts Dialer App. Here is how:
    1. On Android goto PlayStore » Search for "Hangouts Dialer" » Open Hangouts Dialer - Call Phones » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hangouts Dialer » click "UPDATE".
  3. Clear Hangouts Dialer - Call Phones app cache: Clearing cached data will force your app to retrieve the latest data directly from Hangouts Dialer servers.
    1. On Android, goto Settings » Apps » Select "Hangouts Dialer - Call Phones" » click Storage » click "Clear Cache".
  4. Check Hangouts Dialer app permissions. If any of these permissions required to use your device's features are disenabled, Hangouts Dialer might not work.
  5. Uninstall and reinstall Hangouts Dialer. If nothing else has worked, completely uninstall Hangouts Dialer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hangouts Dialer not working


2. Fix Hangouts Dialer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hangouts Dialer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hangouts Dialer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hangouts Dialer may not be able to connect to the Internet when running in the background.

Reported Issues