Published by Google LLC on Oct 14, 2024

contact Pixel Camera Chat with our AI-based Pixel Camera Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pixel Camera?



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What users are saying

1. I get excited with every update I have seen since, but none have brought back the original quality.I specifically switched from an iphone to the Google Pixel 7 because of the camera quality claims.

2. What the heck is going on? Who is responsible for this buggy app and quality control? I'm supposedly on a flagship Google product and I can't even take pictures.Needs an option to adjust the level of noise reduction being used.

3. It sucks cause I would've loved to use my phone's builtin in camera app to take beautiful photos at a family wedding... But I guess not.

4. I missed multiple shots for important events from photos simply not being saved or the camera crashing.

5. Please fix ASAP google, I want to change this rating badly... But I can't ignore this major issue.Previously took great photos when you zoomed in.

6. This is basic!As others have mentioned, this used to be a great camera but it's now unable to take a crisp photo.

7. Now any zoom you get an over touched up photo that looks more like a cartoon or 90's photo booth that did a "make a painting" option on your photos.

8. If you're not going to improve the app at least let me have the option of setting another default camera so that I can ignore this one as bloat ware.

9. And as others have said, the post processing makes what is a good image, ugly, especially in darker scenes it changes the picture to look like 4 bit color.

10. Long story short, the update COMPLETELY broke the app.Currently unable to take photos at all, and it still persists outside of the beta.

11. Video records fine, but the camera doesn't work.

Steps to Troubleshoot & Fix Pixel Camera Issues

1. Fix Pixel Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixel Camera: Restarting the app will resolve most errors.
  2. Update the Pixel Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Pixel Camera" » Open Pixel Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixel Camera » click "UPDATE".
  3. Clear Pixel Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixel Camera servers.
    1. On Android, goto Settings » Apps » Select "Pixel Camera" » click Storage » click "Clear Cache".
  4. Check Pixel Camera app permissions. If any of these permissions required to use your device's features are disenabled, Pixel Camera might not work.
  5. Uninstall and reinstall Pixel Camera. If nothing else has worked, completely uninstall Pixel Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixel Camera not working


2. Fix Pixel Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixel Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixel Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixel Camera may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Mojola

Mojola