Published by MarcoPolo Learning, Inc.

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Why should I report an Issue with MarcoPolo Arctic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MarcoPolo Learning, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MarcoPolo Arctic Customer Insights

1. I have uninstalled and reinstalled and still does itI love this game so much me and my sister play with this game this is my favourite game I love cats and mice so much my sister loves elephants , cows and sheeps I love these too as my sister when we hear the sounds of the animals we play sounds of animals my watch us I have got 8 years old and my sister have got 9 years old we love the whole games of family I have many games of family I love the games my sister have many games too we are lovely family my friends are playing with us good byeThere should be an Antarctic counterpart to this app for those who live in the Southern Hemisphere, in addition to exploring the bedrock of antarctica.

2. He learned the names of every animal in the game.You can have a lot of fun and I can get my animals to play with me! So many cute animals in one game! Super cute.This app keeps crashing.

3. (antarctica is a continent unlike the north pole, which is just ice.)The same as all of the Marco Polo games especially this oneIf you ever make another game.

4. I want you to make bug fixes for this app.Really good game!ITS very interesting to except some things are locked but that ok.Just keep shutting down.

5. He loves interacting with all of the different kinds of animals.

6. This is one of my son's favourite games, it brings him along of joy.

7. Here are some ideas.

Steps to Troubleshoot & Fix MarcoPolo Arctic Issues

1. Fix MarcoPolo Arctic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MarcoPolo Arctic: Restarting the app will resolve most errors.
  2. Update the MarcoPolo Arctic App. Here is how:
    1. On Android goto PlayStore » Search for "MarcoPolo Arctic" » Open MarcoPolo Arctic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MarcoPolo Arctic » click "UPDATE".
  3. Clear MarcoPolo Arctic app cache: Clearing cached data will force your app to retrieve the latest data directly from MarcoPolo Arctic servers.
    1. On Android, goto Settings » Apps » Select "MarcoPolo Arctic" » click Storage » click "Clear Cache".
  4. Check MarcoPolo Arctic app permissions. If any of these permissions required to use your device's features are disenabled, MarcoPolo Arctic might not work.
  5. Uninstall and reinstall MarcoPolo Arctic. If nothing else has worked, completely uninstall MarcoPolo Arctic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MarcoPolo Arctic not working


2. Fix MarcoPolo Arctic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MarcoPolo Arctic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MarcoPolo Arctic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MarcoPolo Arctic may not be able to connect to the Internet when running in the background.

Reported Issues