Published by golive

Report an issue with GO LIVE.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with GO LIVE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of golive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

GO LIVE Customer Insights

Steps to Troubleshoot & Fix GO LIVE Issues

1. Fix GO LIVE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GO LIVE: Restarting the app will resolve most errors.
  2. Update the GO LIVE App. Here is how:
    1. On Android goto PlayStore » Search for "GO LIVE" » Open GO LIVE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO LIVE » click "UPDATE".
  3. Clear GO LIVE app cache: Clearing cached data will force your app to retrieve the latest data directly from GO LIVE servers.
    1. On Android, goto Settings » Apps » Select "GO LIVE" » click Storage » click "Clear Cache".
  4. Check GO LIVE app permissions. If any of these permissions required to use your device's features are disenabled, GO LIVE might not work.
  5. Uninstall and reinstall GO LIVE. If nothing else has worked, completely uninstall GO LIVE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GO LIVE not working


2. Fix GO LIVE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GO LIVE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GO LIVE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GO LIVE may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel

    — by Quyen Nguyen 1 year ago

  • I don’t want it

    — by Quyen Nguyen 1 year ago

  • i create more than 1 account for buying ticket Justin Bieber concert but cannot add my phone number and IC because those are stuck on this account

    — by Annisa Syifarani 2 years ago