Published by Goldsun Mobile.,JSC

Report an issue with Kola.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Kola : Vuốt cả bầu trời tin tức?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Goldsun Mobile.,JSC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kola Customer Insights

Steps to Troubleshoot & Fix Kola Issues

1. Fix Kola Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kola: Restarting the app will resolve most errors.
  2. Update the Kola App. Here is how:
    1. On Android goto PlayStore » Search for "Kola" » Open Kola : Vuốt cả bầu trời tin tức » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kola » click "UPDATE".
  3. Clear Kola : Vuốt cả bầu trời tin tức app cache: Clearing cached data will force your app to retrieve the latest data directly from Kola servers.
    1. On Android, goto Settings » Apps » Select "Kola : Vuốt cả bầu trời tin tức" » click Storage » click "Clear Cache".
  4. Check Kola app permissions. If any of these permissions required to use your device's features are disenabled, Kola might not work.
  5. Uninstall and reinstall Kola. If nothing else has worked, completely uninstall Kola then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kola not working


2. Fix Kola Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kola be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kola not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kola may not be able to connect to the Internet when running in the background.

Reported Issues