Contact Giant Bomb Video Buddy Customer Service

Why should I report an Issue with Giant Bomb Video Buddy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chris Szucko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only complaint is that after the recent update, whenever I cast to my Chromecast, I get a weird Windows-like scrollbar at the bottom of the screen that doesn't go away.Seamlessly plays all giant bomb video content in your phone or tablet.

2. Video will be fine for a good portion and then the screen will freeze while the audio keeps going.Definitely the best Giant Bomb app on the market (and I've bought the DLC) but really needs the ability to notify of new videos.

3. I'll check back later and if that's fixed it gets 5 stars.This used to be an amazing app - really, it was the best way to watch videos from the site on mobile - but now it crashes any time I try to cast videos to my Chromecast.

4. I manually check the app daily which is no big deal but being notified about new Quick Looks or Premium videos would be awesome.My Nexus 7 crashes every time I try to connect via Chromecast.

5. When a video I've been Chromecasting has ended and I use the back arrow to choose another video, when I tap to play the new video I've chosen it reverts back to the video that just ended.

6. Having access to premium content is amazing and Chromecast support is huge.

7. Needs a fix..App itself seems good but it crashes every time I try to cast to my Chromecast Ultra.

8. Great stuff!This is a much better way to watch GB videos than wrassling with their site.

9. I'm not really trying to watch these long GB videos on my phone.

10. I have had an issue a few times: my phone battery died while watching a video.

11. Unfortunately based on the reviews it has been this way for months so I'm not feeling great about it getting fixed.

1. Fix Giant Bomb Video Buddy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Giant Bomb Video Buddy: Restarting the app will resolve most errors.
2. Update the Giant Bomb Video Buddy App. Here is how:
   1. On Android goto PlayStore » Search for "Giant Bomb Video Buddy" » Open Giant Bomb Video Buddy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Giant Bomb Video Buddy » click "UPDATE".
3. Clear Giant Bomb Video Buddy app cache: Clearing cached data will force your app to retrieve the latest data directly from Giant Bomb Video Buddy servers.
   1. On Android, goto Settings » Apps » Select "Giant Bomb Video Buddy" » click Storage » click "Clear Cache".
4. Check Giant Bomb Video Buddy app permissions. If any of these permissions required to use your device's features are disenabled, Giant Bomb Video Buddy might not work.
5. Uninstall and reinstall Giant Bomb Video Buddy. If nothing else has worked, completely uninstall Giant Bomb Video Buddy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Giant Bomb Video Buddy not working

2. Fix Giant Bomb Video Buddy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Giant Bomb Video Buddy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Giant Bomb Video Buddy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Giant Bomb Video Buddy may not be able to connect to the Internet when running in the background.