Published by GetSet Learning on Aug 13, 2024

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Why should I report an Issue with GetSet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GetSet Learning to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GetSet

1. GetSet is an online community where you and your college classmates connect, swap advice, and support one another.

GetSet Customer Insights

1. I always let everyone know that GetSet is better than any other social media platform.Get Set is people centric platform that allows younger and older continuing education learners to engage! Although I am an older student, I have learned so much through the younger generations using this platform! I would also encourage the older generations to engage as much as they can, you will make friends and learn so much about how the world is changing through the eyes of all walks of life! I will absolutely recommend this community platform to all CTU Students, young & old!I started to use this app when I registered for school and Colorado Technical University (CTU).

2. My experience as an online adult student has been great so far, but I can't say that it has been without stress, far from it, however, when I found GetSet and kind of lurked around for a little while, I found it a great space to be able to open up to people who were in my exact same spot and I've gotten some great advice and also times where people just "listened" to me and that helped immensely too.

3. But but more stress less with GetSet! It's very important for students to voice their thoughts and helps others with words of wisdom and encouragement and kindness! GetSet can be treated like a Journal in the students journey through College! GetSet is a vital tool for all students! Thank you GetSet Team!Great Support System.

4. There's so much I can say about this App, instead I will just say if you're a student and offered GetSet take advantage of the platform it's beneficial in so many ways.Being an older person and going back to college is scary.

5. I think it's missing involvement from employers to help foster engagement.Being a long-term student at DeVry I found GetSet a location to not only connect with fellow students but also as a backboard for my feelings as semesters rolled by.

6. I found it so helpful to talk with people going through the same thing as me without judgement.I used GetSet while enrolled for my college courses.

7. GetSet provided so much encouragement and inspiration that I needed to keep going.

8. This app is a great way to communicate when you're an online student because to be honest everyone needs to feel needed, wanted, a part of something, and everyone definitely needs a friend.

9. It was a great way to break into the whole going back to school meeting new people thing.

10. I was at first not even going to bother to utilize the GetSet App but am extremely happy that I did.

11. I talked to people quite often on get set when they're discouraged, need a kind word or, just to make them have the confidence they need to keep going.

Steps to Troubleshoot & Fix GetSet Issues

1. Fix GetSet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GetSet: Restarting the app will resolve most errors.
  2. Update the GetSet App. Here is how:
    1. On Android goto PlayStore » Search for "GetSet" » Open GetSet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GetSet » click "UPDATE".
  3. Clear GetSet app cache: Clearing cached data will force your app to retrieve the latest data directly from GetSet servers.
    1. On Android, goto Settings » Apps » Select "GetSet" » click Storage » click "Clear Cache".
  4. Check GetSet app permissions. If any of these permissions required to use your device's features are disenabled, GetSet might not work.
  5. Uninstall and reinstall GetSet. If nothing else has worked, completely uninstall GetSet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GetSet not working


2. Fix GetSet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GetSet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GetSet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GetSet may not be able to connect to the Internet when running in the background.

Reported Issues