Published by TEGNA on Jun 18, 2024

contact WUSA9 News Chat with our AI-based WUSA9 News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WUSA9 News?



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Why chat with our AI WUSA9 News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WUSA9 News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. (I also had glitches while installed.)I have installed and un installed this app several times there is a glitch with my phone i guess but the broadcast is like the old show "Max Headroom" the video keeps jumping and the audio stutters just like Max!For the most part, WUSA9 app has been good.

2. Always have been my favorite news station, I will miss Bruce Johnson as well, he did indeed earn his retirement.I love your app, but I can't read anything or get the weather forecast as it keeps crashing.

3. There are times that it is slow to load, shows too long of an annoying commerical, or simply won't display the clip I want to see.before the most recent update, i could find information in an organized fashion.

4. Once you fix this issue I will install it again.I find tge app locks and freezes upom trying to advance scanning news items.

5. You must watch a brief (15s) ad before the video content will play.

6. Keep up the good work!This app never works any more, I can load the front page, but any stories fail to load.

7. hope you will fix the app soon.I grew up with most of the people on 9news, it's most accurate, and informative, and has the most pleasant people to watch.

8. Does not allow multi-tasking and directs the content you see.

9. uninstalled and trying to reinstall but it wont load.

10. It tells me the app has crashed.The app will not allow you to read anything keeps going away.

11. I've used this app for several years and now I am ditching it.WUSA9 is my all time favorite channel.

Steps to Troubleshoot & Fix WUSA9 News Issues

1. Fix WUSA9 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WUSA9 News: Restarting the app will resolve most errors.
  2. Update the WUSA9 News App. Here is how:
    1. On Android goto PlayStore » Search for "WUSA9 News" » Open WUSA9 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WUSA9 News » click "UPDATE".
  3. Clear WUSA9 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WUSA9 News servers.
    1. On Android, goto Settings » Apps » Select "WUSA9 News" » click Storage » click "Clear Cache".
  4. Check WUSA9 News app permissions. If any of these permissions required to use your device's features are disenabled, WUSA9 News might not work.
  5. Uninstall and reinstall WUSA9 News. If nothing else has worked, completely uninstall WUSA9 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WUSA9 News not working


2. Fix WUSA9 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WUSA9 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WUSA9 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WUSA9 News may not be able to connect to the Internet when running in the background.

Reported Issues

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