Published by TEGNA on Jun 18, 2024

Report an issue with WUSA9 News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WUSA9 News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WUSA9 News

1. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

2. Stay up-to-date with the latest news and weather in DC, Maryland and Virginia on the all-new free WUSA9 app.

3. This is the official app of WUSA and WUSA9. com, the CBS affiliate serving Virginia, Maryland and Washington, D. C. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

WUSA9 News Customer Insights

1. (I also had glitches while installed.)I have installed and un installed this app several times there is a glitch with my phone i guess but the broadcast is like the old show "Max Headroom" the video keeps jumping and the audio stutters just like Max!For the most part, WUSA9 app has been good.

2. Always have been my favorite news station, I will miss Bruce Johnson as well, he did indeed earn his retirement.I love your app, but I can't read anything or get the weather forecast as it keeps crashing.

3. There are times that it is slow to load, shows too long of an annoying commerical, or simply won't display the clip I want to see.before the most recent update, i could find information in an organized fashion.

4. Once you fix this issue I will install it again.I find tge app locks and freezes upom trying to advance scanning news items.

5. You must watch a brief (15s) ad before the video content will play.

6. Keep up the good work!This app never works any more, I can load the front page, but any stories fail to load.

7. hope you will fix the app soon.I grew up with most of the people on 9news, it's most accurate, and informative, and has the most pleasant people to watch.

8. Does not allow multi-tasking and directs the content you see.

9. uninstalled and trying to reinstall but it wont load.

10. It tells me the app has crashed.The app will not allow you to read anything keeps going away.

11. I've used this app for several years and now I am ditching it.WUSA9 is my all time favorite channel.

Steps to Troubleshoot & Fix WUSA9 News Issues

1. Fix WUSA9 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WUSA9 News: Restarting the app will resolve most errors.
  2. Update the WUSA9 News App. Here is how:
    1. On Android goto PlayStore » Search for "WUSA9 News" » Open WUSA9 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WUSA9 News » click "UPDATE".
  3. Clear WUSA9 News app cache: Clearing cached data will force your app to retrieve the latest data directly from WUSA9 News servers.
    1. On Android, goto Settings » Apps » Select "WUSA9 News" » click Storage » click "Clear Cache".
  4. Check WUSA9 News app permissions. If any of these permissions required to use your device's features are disenabled, WUSA9 News might not work.
  5. Uninstall and reinstall WUSA9 News. If nothing else has worked, completely uninstall WUSA9 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WUSA9 News not working


2. Fix WUSA9 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WUSA9 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WUSA9 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WUSA9 News may not be able to connect to the Internet when running in the background.

Reported Issues