Contact First Coast News Jacksonville Customer Service

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1. With the nature of my job I need to have weather and traffic alerts, but on top of those I keep getting alerts for things such as crime or local news alerts.

2. you can see the radar but there's no information on sites such as daily forecast or weekly forecastEverything about the app is fine except the notifications... it keeps spoiling local sporting events I've recorded to watch later with constant score updates even though I've turned off all sports notifications.

3. Don't like the new one very clumsy.What happened to the radar version? FCN use to have direct access to weather prompt, visually intuitive radar, informative, and concise forecast.

4. It quit working and the new one starts up with news and I have to go through several menus to get weather radar.

5. Now i have to go thru a cluster of news & other useless features before getting to view the weather.

6. New app force's all the chaos news in my face, while the weather side of the app (my preferred side) is nearly a lost effort.

7. I promptly uninstalled after the format changed.The old app let me show only the weather radar and forecast at startup.

8. This time around I only set it up to receive severe weather alerts because it's hurricane season and I don't have local channels right now.

9. It's nearly impossible to find a specific topic besides weather, and there's no direction to the app; just scrolling through random subjects like Facebook.

10. It was my go to for the radar and weekly weather.

11. If its possible to create two different apps, one for people who want the weather and one for the chaos.

1. Fix First Coast News Jacksonville Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First Coast News Jacksonville: Restarting the app will resolve most errors.
2. Update the First Coast News Jacksonville App. Here is how:
   1. On Android goto PlayStore » Search for "First Coast News Jacksonville" » Open First Coast News Jacksonville » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Coast News Jacksonville » click "UPDATE".
3. Clear First Coast News Jacksonville app cache: Clearing cached data will force your app to retrieve the latest data directly from First Coast News Jacksonville servers.
   1. On Android, goto Settings » Apps » Select "First Coast News Jacksonville" » click Storage » click "Clear Cache".
4. Check First Coast News Jacksonville app permissions. If any of these permissions required to use your device's features are disenabled, First Coast News Jacksonville might not work.
5. Uninstall and reinstall First Coast News Jacksonville. If nothing else has worked, completely uninstall First Coast News Jacksonville then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First Coast News Jacksonville not working

2. Fix First Coast News Jacksonville Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First Coast News Jacksonville be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First Coast News Jacksonville not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First Coast News Jacksonville may not be able to connect to the Internet when running in the background.