Published by TEGNA on Mar 28, 2024

Report an issue with 12 News KPNX Arizona.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 12 News KPNX Arizona?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 12 News KPNX Arizona

1. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

2. Stay up-to-date with the latest news and weather in Arizona on the all-new 12 News app from KPNX.

3. This is the official app of KPNX and 12News. com, the NBC affiliate serving Arizona. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

12 News KPNX Arizona Customer Insights

1. You ruined my source for news and information! Bring back the app that wasn't broken and $#!tcan the new garbage until it works with everything.I liked the old version better, opened up quickly, right to the content, now we have to wait for the pretty boot up splash screen bs, it's a waste of resources, just show us the news.Is there a reason your Android app doesn't have Fullscreen mode for live viewing in 2023? Was this a design choice or an oversight? Would love to use your app but can't watch live without my phone going to sleep due to lack of Fullscreen mode.

2. UNINSTALLED!!!Ads! I understand that this is a free app but when your at work and you only get to check your phone when your at work and you want to get a quick listen in on the news why do they ALWAYS play a damn ad before it.

3. If your free be FREE because no one's paying me to watch ads!HORRIBLE! What happened to the old version? It was so simple...just a list of news stories.

4. Right now my phone is stuck on one story and when I try to back out of it, I just get that skyline silhouette screen...GARBAGE! I just downloaded Fox 10's news app.

5. You play but on mute I click to listen in and oops buffer another add with sound but I have to watch it cant scroll down because I'm watching it in the first place so I don't need to read about it.

6. Thank you to all the news staff your all great.My phone is caught in an endless loop.

7. They need to take a look at and learn from the TV3 Arizona Family News App and their separate Weather app which is the best I've seen yet.

8. As usual, it will stream the live news for 20 seconds and then just stop.

9. When it does work, the ads drive me nuts as it's usually the same ad playing on a continuous loop.Literally had the app for 20 minutes, I couldn't get through 2 stories because of all the ads and the way they inserted them into trying to scroll.

10. Just another disgraceful Live TV News app.

11. It was awful I absolutely do not recommend this app.My primary news station.

Steps to Troubleshoot & Fix 12 News KPNX Arizona Issues

1. Fix 12 News KPNX Arizona Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 12 News KPNX Arizona: Restarting the app will resolve most errors.
  2. Update the 12 News KPNX Arizona App. Here is how:
    1. On Android goto PlayStore » Search for "12 News KPNX Arizona" » Open 12 News KPNX Arizona » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 12 News KPNX Arizona » click "UPDATE".
  3. Clear 12 News KPNX Arizona app cache: Clearing cached data will force your app to retrieve the latest data directly from 12 News KPNX Arizona servers.
    1. On Android, goto Settings » Apps » Select "12 News KPNX Arizona" » click Storage » click "Clear Cache".
  4. Check 12 News KPNX Arizona app permissions. If any of these permissions required to use your device's features are disenabled, 12 News KPNX Arizona might not work.
  5. Uninstall and reinstall 12 News KPNX Arizona. If nothing else has worked, completely uninstall 12 News KPNX Arizona then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 12 News KPNX Arizona not working


2. Fix 12 News KPNX Arizona Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 12 News KPNX Arizona be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 12 News KPNX Arizona not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 12 News KPNX Arizona may not be able to connect to the Internet when running in the background.

Reported Issues