Contact Sound Meter Customer Service

Why chat with our AI Sound Meter Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Sound Meter.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I wanted to make sure I was respectful of others in the class, and now I have better confidence in that.Awesome app !!! I was considering buying a sound level meter to measure the noise of my motorcycle exhausts and horns... Many of the reviews mentioned that a simple app on your phone was more accurate, so I figured it was worth a try.....very happy with the way this works .....I also downloaded their digital compass and it's so much better than the last one that I tried it's hard to believe how much better it is... !!!It seems to me, this app is a very good reference for approximate sound levels.

2. The developers seem to adhere to the Keep It Simple Stupid and that's a great sign for the app's ease of use and reliability.Very nice little sound meter.

3. Others seem like they "adjust" to the level of sound, and even if I add noise they'll stay around 40-50db.

4. Plus, the UI is the best I've seen; nice, basic, and easy to read quickly.I am impressed!! One thing that I ESPECIALLY like is that this app uses my phone's built-in microphone even if I have my Bluetooth headset turned on -- which saves me the inconvenience of having to turn off the headset to use the app.

5. I would like to measure sound levels with the screen off, and without it ruining the lowest recorded dB level.

6. It's not a super high tech sound meter, but for a quick reference of sound levels, it does the job very nicely.

7. Good thinking, developers!! Now, if only it had the option to turn the display upside-down - that way the display would appear righside-up to me when I'm holding my phone to point the microphone outward.Exactly what I needed.

8. I took off 1 star, due to the slight shakiness of the meter's "needle." Maybe it's supposed to be that way? And, when I tried to calibrate it...in a room with absolute no sounds, it messed with the performance, so I reinstalled it.

9. Nice description of the different sound levels.

10. Once I calibrated it to read 0 in a totally noise free atmosphere, it seems to work fairly well.

11. The sound level descriptions were much more meaningful for me than just numbers.

1. Fix Sound Meter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound Meter: Restarting the app will resolve most errors.
2. Update the Sound Meter App. Here is how:
   1. On Android goto PlayStore » Search for "Sound Meter" » Open Sound Meter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound Meter » click "UPDATE".
3. Clear Sound Meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound Meter servers.
   1. On Android, goto Settings » Apps » Select "Sound Meter" » click Storage » click "Clear Cache".
4. Check Sound Meter app permissions. If any of these permissions required to use your device's features are disenabled, Sound Meter might not work.
5. Uninstall and reinstall Sound Meter. If nothing else has worked, completely uninstall Sound Meter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound Meter not working

2. Fix Sound Meter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound Meter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound Meter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound Meter may not be able to connect to the Internet when running in the background.