Published by Fully Factory Kiosk Solutions on Dec 9, 2024

Report an issue with Fully Video Kiosk.
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Why should I report an Issue with Fully Video Kiosk?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fully Factory Kiosk Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fully Video Kiosk Customer Insights

1. Keep up the great work team fully kiosk!Terrible app, put a video on for 15min loop with a pin to unlock it, all it did was play the first 1 second of it, and doesn't open up the pin because it keeps restarting to video.

2. If you have questions, contact support, worked great for me! Great product, excellent support!Great app and easy to use, no annoying ads.

3. I e-mailed the support team a couple times and each time they responded back in a matter of hours and helped me to resolve all issues.

4. Best of.. :DGood app, works perfectly on almost all type of Android devicesResume not workingGreat!!!!!!!!Installed and configured all to play pics in a folder.

5. Running smooth on a TinkerBoard with Android Nougat looping 4K video's in 3840x2160@30.

6. Does the job needed.I have tested many similar apps in my search for the best one that fits my requirements, I have to say that FVK ticks all the boxes.

7. Do not useA fantastic video player that works.

8. Fully is a player with tens of different settings.Fast, efficient and always running application.

9. Trying this app out for local church messaging kiosk.

10. I ran into a few questions with setup and configuration (i.e. not playing all my files).

11. Slideshows and webviews work at 24/7 and w/o problem.

Steps to Troubleshoot & Fix Fully Video Kiosk Issues

1. Fix Fully Video Kiosk Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fully Video Kiosk: Restarting the app will resolve most errors.
  2. Update the Fully Video Kiosk App. Here is how:
    1. On Android goto PlayStore » Search for "Fully Video Kiosk" » Open Fully Video Kiosk » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fully Video Kiosk » click "UPDATE".
  3. Clear Fully Video Kiosk app cache: Clearing cached data will force your app to retrieve the latest data directly from Fully Video Kiosk servers.
    1. On Android, goto Settings » Apps » Select "Fully Video Kiosk" » click Storage » click "Clear Cache".
  4. Check Fully Video Kiosk app permissions. If any of these permissions required to use your device's features are disenabled, Fully Video Kiosk might not work.
  5. Uninstall and reinstall Fully Video Kiosk. If nothing else has worked, completely uninstall Fully Video Kiosk then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fully Video Kiosk not working


2. Fix Fully Video Kiosk Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fully Video Kiosk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fully Video Kiosk not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fully Video Kiosk may not be able to connect to the Internet when running in the background.

Reported Issues