Published by Frontier Communications

contact FrontierTV – TV without the TV Chat with our AI-based FrontierTV Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FrontierTV?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. This is copied and pasted from below: This app has access to: Device & app history retrieve running apps read sensitive log data Location approximate location (network-based) Phone read phone status and identity Photos/Media/Files access USB storage filesystem read the contents of your USB storage modify or delete the contents of your USB storage Storage read the contents of your USB storage modify or delete the contents of your USBUsed to work great ... now I get a "Response Error" on the Dashboard.

2. If you flip the screen they will show up again when you touch the screen, so that 8s a bypass for me of this bug.As an employee of Frontier, I need to say this ap SUCKS!!! I am constantly having to install and un-install this ap for it to work.

3. When I try to open, screen message says "Frontier TV has stopped." This message has been going on for over two weeks.

4. If you ignore it you can't watch tv because it blocks most of the screen but it keeps playing the show.

5. Please try again in a few minutes." I'm still upset Verizon sold out to a company with such low technology!!!!The app keeps crashing, gives error message that there is no internet connection.

6. Most annoying is that it doesn't display my favorites in dashboard below the program I'm viewing for quick channel switching.

7. Most of the time I end up frustrated and not able to get anything done.Still quite buggy Happened to upgraded my Samsung phone recently.

8. Also, the Category Filters for TV Listings don't work anymore, if I select any of them (except All) the listings are grayed out.

9. Given what other users are complaining about I suppose I should feel blessed.I give this app a zero star rating because it won't even work.

10. I have submitted this same issue under help with screen shots and a week later, still have not gotten a response.

11. Isn't the point of favorites to have a short channel list? Last function is only one channel back, why not have a choice of last 3, 4, 5 or 6?Buggy.

Steps to Troubleshoot & Fix FrontierTV Issues

1. Fix FrontierTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FrontierTV: Restarting the app will resolve most errors.
  2. Update the FrontierTV App. Here is how:
    1. On Android goto PlayStore » Search for "FrontierTV" » Open FrontierTV – TV without the TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FrontierTV » click "UPDATE".
  3. Clear FrontierTV – TV without the TV app cache: Clearing cached data will force your app to retrieve the latest data directly from FrontierTV servers.
    1. On Android, goto Settings » Apps » Select "FrontierTV – TV without the TV" » click Storage » click "Clear Cache".
  4. Check FrontierTV app permissions. If any of these permissions required to use your device's features are disenabled, FrontierTV might not work.
  5. Uninstall and reinstall FrontierTV. If nothing else has worked, completely uninstall FrontierTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FrontierTV not working


2. Fix FrontierTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FrontierTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FrontierTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FrontierTV may not be able to connect to the Internet when running in the background.

Reported Issues

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