Contact New York Daily News Customer Service

Why should I report an Issue with New York Daily News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tribune Publishing Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Funny how the ad photos load though...gotta get paid, right! 😒😒I don't have a problem with the paper itself I just can't download it so when I'm on the train trying to read the paper I can't even read the thing and that's the only reason why I bought it that signs me up for a recurring subscription and doesn't notify me before taking the money I feel like that's stealingThis had to be the worst app ever.

2. Only Active subscriptions can sign up for EZpay." Their customer service system is a joke, it starts voice activated but doesn't recognize my voice ever, you have to wait for it to give up and then give you number options.

3. The top review by Staley states that customer service told him that the app doesn't work with Android anymore, and that's why it keeps asking to subscribe even though they already had.

4. He just acted like it was no big deal that it didn't work.2/2019 updated version loads photos with no issues and format is definitely better! nice work NYDN! 👍👍 _______________________ The app is terrible.

5. Paid for a subscription, and as soon as I want to read an article, I'm asked to pay more money.. Definitely uninstalling..I'm not paying $10-20 a month for news I can get elsewhere.

6. DO NOT SUBSCRIBE TO DIGITAL NY DAILY NEWS.Just got off the phone with customer service because app kept asking me to subscribe even though I am already a subscriber.

7. Annoying.I found the app page while trying to figure out access the NYDN subscription.. on my Windows PC.

8. Grew up with it, so it hurts me that I can read The NY Post easier and cheaper.No major issues with the current version of the app.

9. It worked great, until it didn't? Something happened in the last couple of days and now I only get Connecticut news on the app.

10. Site says 'status of your subscription is: Active'.

11. The news story lads but the accompanying photos don't.

1. Fix New York Daily News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart New York Daily News: Restarting the app will resolve most errors.
2. Update the New York Daily News App. Here is how:
   1. On Android goto PlayStore » Search for "New York Daily News" » Open New York Daily News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New York Daily News » click "UPDATE".
3. Clear New York Daily News app cache: Clearing cached data will force your app to retrieve the latest data directly from New York Daily News servers.
   1. On Android, goto Settings » Apps » Select "New York Daily News" » click Storage » click "Clear Cache".
4. Check New York Daily News app permissions. If any of these permissions required to use your device's features are disenabled, New York Daily News might not work.
5. Uninstall and reinstall New York Daily News. If nothing else has worked, completely uninstall New York Daily News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing New York Daily News not working

2. Fix New York Daily News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make New York Daily News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to New York Daily News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, New York Daily News may not be able to connect to the Internet when running in the background.