Published by CRZ VPN studio

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Connect VPN?



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What users are saying

1. Can I watch Netflix using this VPN?This apps pretty good for most part it connects fast sometimes and sometimes its slow or doesn't connect at all or it's connected but doesn't show its connected.... I'm satisfied with app after day 2 it connects fast stays connected ♡♡♡♡Not bad not bad.but at first it wouldn't connect; would just shut down Although I don't know if it's connecting because I have data Other than that I would give it 5 stars....For Speed and stable connection etc but for now until I got my whole experience I'm giving it 4 starsUr app is not firm but fake.

2. While using this app, using a USA proxy, a site that I visited gave me my IP address, my type of device, my browser, my city, province and country!!! I'm from Canada, using Connect VPN, connected to a US IP, yet EVERYTHING about me is known and shown to the website that I have visited..., and has a record of my real info while "connected" to Connect VPN.

3. It didn't served d purpose for which it was dwloaded.Fabulous so far so good but recently the app is playing up in a way that it's either cannot connect or frequently crash or worse still is this app not supposed to connect to the available network other than the main one.

4. I have had some real frustrating moments with network ie telkom which is also playing up therefore cannot exactly pinpoint the problem as to whether it's the network or the appI am giving it one star because it does not work.

5. I hope to improve it, if it's improved, I'll give 5 star of this app.The great thing about this soft where is that it easily connects to the different sites and does not cut off communication - that's the beauty and effectiveness and efficiency of this system.

6. I am always restarting it.I have been connected to the Dutch server for too long, and the Internet speed is extremely slow.

7. It has problems, the developer did not finish the app, when i press the spinner (server) the app crashes (cloes) please fix that and maybe my ratings will be highUnstable connection.

8. Thank you Connect VPN my stuff is private.

9. 100% UNRELIABLE.I'm humbled by the great experience in the last 24 hours.

10. Though d structure of choosing apps to bypass is good, I m uninstalling it.

11. I'll report this to play store! This review is real, the app is not.

Steps to Troubleshoot & Fix Connect VPN Issues

1. Fix Connect VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Connect VPN: Restarting the app will resolve most errors.
  2. Update the Connect VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Connect VPN" » Open Connect VPN — Free, Fast, Unlimited VPN Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connect VPN » click "UPDATE".
  3. Clear Connect VPN — Free, Fast, Unlimited VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Connect VPN servers.
    1. On Android, goto Settings » Apps » Select "Connect VPN — Free, Fast, Unlimited VPN Proxy" » click Storage » click "Clear Cache".
  4. Check Connect VPN app permissions. If any of these permissions required to use your device's features are disenabled, Connect VPN might not work.
  5. Uninstall and reinstall Connect VPN. If nothing else has worked, completely uninstall Connect VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Connect VPN not working


2. Fix Connect VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Connect VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Connect VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Connect VPN may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!