Contact Marco's Pizza Customer Service

Why should I report an Issue with Marco's Pizza?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marco's Franchising, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From easy ordering to special offers, this app has everything you need to get authentic Italian quality pizza at your fingertips.

1. Very frustrating when I'm trying to just order a quick dinner whole trying to balance kids and work, it's the last thing I need to burn so much time and not accomplish something.New app, or website, or whatever, is terrible.

2. Marco's, if you're trying to frustrate your customers, you're succeeding.I give up! You lost a long-time, regular customer - switched to Papa Johns! Their app and website is stellar! I've been a customer for many years ordering take-out a couple times a week.

3. Every time you go to the main screen it forces you to login again and loses any details about the order you had been crafting, don't press the back button on your phone! From there the experience somehow manages to go downhill.Absolutely horrendous.

4. The new app glitches when trying to track orders, doesn't remember user info, menu items disappeared, and is just all around terrible.

5. It signs you out constantly, the overall aesthetics are terrible, coupon codes don't work right, its hard to find certain items or menu items are missing.

6. According to email, you just need to ask for a password reset and your account and loyalty points will transfer your account over.

7. The other big issue is there's no way to provide feedback to corporate as you must log in and select a location and then it wants your order information, and of course, it then fails.

8. I also didn't have to enter my address or login multiple times just to place and order.

9. I'm sorry, but they need to ax whoever built this and manages their account service and get someone who will do it right.Their app was great.

10. I could open the app, place an order, use coupons or not then the pizza was ready when I arrived.

11. I have uninstalled the app and deleted my account and reinstalled fresh but can't seem to get this to work.

1. Fix Marco's Pizza Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marco's Pizza: Restarting the app will resolve most errors.
2. Update the Marco's Pizza App. Here is how:
   1. On Android goto PlayStore » Search for "Marco's Pizza" » Open Marco's Pizza » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marco's Pizza » click "UPDATE".
3. Clear Marco's Pizza app cache: Clearing cached data will force your app to retrieve the latest data directly from Marco's Pizza servers.
   1. On Android, goto Settings » Apps » Select "Marco's Pizza" » click Storage » click "Clear Cache".
4. Check Marco's Pizza app permissions. If any of these permissions required to use your device's features are disenabled, Marco's Pizza might not work.
5. Uninstall and reinstall Marco's Pizza. If nothing else has worked, completely uninstall Marco's Pizza then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marco's Pizza not working

2. Fix Marco's Pizza Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marco's Pizza be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marco's Pizza not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marco's Pizza may not be able to connect to the Internet when running in the background.