Published by Flightradar24 AB on Nov 7, 2024

Report an issue with Flightradar24 Flight Tracker.
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Why should I report an Issue with Flightradar24 Flight Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Flightradar24 AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Flightradar24 Flight Tracker image 1 contact Flightradar24 Flight Tracker image 2

Flightradar24 Flight Tracker Customer Insights

1. Service is based in Sweden so I guess GDPR doesn't count.Honestly, I'm amazed, I've been using this for over a year now and, WOW, 3 month free trial? Ok, the gold premium pass is a little expensive for each month, but whatever, anyways, this is the most accurate app you will ever find, sure it's a few minutes behind, but still awesome, there are a few bugs, like military aircraft, mainly fighter jets appear then immediately disappear, but this happens with every flight, for some reason mainly military, but still nice app, sub definitely worth $35.

2. But if you really enjoy planespotting (and want to thank the devs), it's worth it to buy the full package of features (the weather options alone might even take the place of your current weather app).

3. But I really enjoy planespotting, and wouldn't be without Flightradar24.The app's sensitivity to selecting specific aircraft on-screen for additional information is off.

4. I don't normally rate apps but this time I want others to know how much fun this is.New version won't let me in without accepting any and all data gathering and sharing.

5. With This app I can see their identity speed, altitude, point of origin/destination, civilian or military, type of plane, cargo or passenger, Flight times and more.

6. The paid version is well worth the extra information, if you fly more than a couple times a year.

7. So glad that I did! It's quick, smooth, great photos/info and the free features offered are perfect for me.

8. Even exploring flights around the world at anytime is great and I spend more and more time doing so.

9. The ability to instantly see information about a cool plane or helicopter flying near you is great.

10. They do keep making more features additional pay only, over time, though.I do car service from multiple airports.

11. Some flights go to the opposite side of the earth.I upgraded to the gold level and it is worth every penny.

Steps to Troubleshoot & Fix Flightradar24 Flight Tracker Issues

1. Fix Flightradar24 Flight Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flightradar24 Flight Tracker: Restarting the app will resolve most errors.
  2. Update the Flightradar24 Flight Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Flightradar24 Flight Tracker" » Open Flightradar24 Flight Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flightradar24 Flight Tracker » click "UPDATE".
  3. Clear Flightradar24 Flight Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Flightradar24 Flight Tracker servers.
    1. On Android, goto Settings » Apps » Select "Flightradar24 Flight Tracker" » click Storage » click "Clear Cache".
  4. Check Flightradar24 Flight Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Flightradar24 Flight Tracker might not work.
  5. Uninstall and reinstall Flightradar24 Flight Tracker. If nothing else has worked, completely uninstall Flightradar24 Flight Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flightradar24 Flight Tracker not working


2. Fix Flightradar24 Flight Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flightradar24 Flight Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flightradar24 Flight Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flightradar24 Flight Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel my subscription and get the full amount refunded

    — by Naman Sarda 2 years ago

  • Dear team
    I have been charged with annual subscription fees for flightradar24 today .
    I have no idea where this paid app is installed or where it is being used. Please guide me how can I cancel this payment when I don't have account details where it is being used. I have my credit card details available.

    Regards

    — by Murtaza Khalid 2 years ago

  • Hi, i want to cancel my trial

    — by Gerardas 3 years ago

  • I have used flightraider24 many times, always monthly I have somehow been billed for an annual subscription and I REALLY cannot afford it at this point… my son is severely vulnerable to covid and I cannot work

    — by Karen Mason 3 years ago