Contact Calculator Lock Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. And also if you can add a Cloud backup account that allows you to recover all your files after losing your phone and getting a new one like that of whatsapp.It's good, in actual fact it's great, you can hide your videos, your photos, and nobody can get access to them, and after receiving a call while on this app, after the call its locked again, so even someone takes your phone during the call, they won't be able to see what you were up to be4 the phonecall.

2. The app forced all of my pictures out of order, and was unnecessary complex.I would have given this app 5star if it still has those old features like; turning the screen of the phone down to hide the app completely so that the screen goes back to the phone's home screen(it was even not showing on the Recent Apps list), Those features were excellent as no one can see your private and sensitive files hidden in there.

3. Even worse is that photos do not auto rotate when you change the orientation of the phone from virticle to horizontal... and you don't even have the option to manually rotate them either... you are stuck with a shrunken picture if it is landscape.It was a good app at first, but with the recent update i started having problems.

4. Its calculator functions and appearance is lacking btwI have been looking for an app where I can keep my private photos and videos hidden.

5. You cannot set a default screen orientation for videos, you can't even do so for specific videos... you hit the rotate button each and every time... which is useless for small clips.

6. It would be amazing if we could change the icon of the calculator disguise so that it fits the theme of the phone.

7. In this app I can hide not only videos and photos but also files documents audios, which is really appreciable.

8. And when I'd lock a file to the calculator they wouldn't disappear from my gallery unless I rebooted the phone.

9. Like I said, it was a good app at first but now it's deleting stuff from my phone that had nothing to do with this app.Great app.

10. Every time I attempted to navigate, I had to wait through an unskippable ad, and when ever I added pictures, a confirmation screen popped up that was only an ad.

11. It would delete files off my phone that I had never locked before.

1. Fix Calculator Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calculator Lock: Restarting the app will resolve most errors.
2. Update the Calculator Lock App. Here is how:
   1. On Android goto PlayStore » Search for "Calculator Lock" » Open Calculator Lock – Lock Video & Hide Photo – HideX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calculator Lock » click "UPDATE".
3. Clear Calculator Lock – Lock Video & Hide Photo – HideX app cache: Clearing cached data will force your app to retrieve the latest data directly from Calculator Lock servers.
   1. On Android, goto Settings » Apps » Select "Calculator Lock – Lock Video & Hide Photo – HideX" » click Storage » click "Clear Cache".
4. Check Calculator Lock app permissions. If any of these permissions required to use your device's features are disenabled, Calculator Lock might not work.
5. Uninstall and reinstall Calculator Lock. If nothing else has worked, completely uninstall Calculator Lock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calculator Lock not working

2. Fix Calculator Lock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calculator Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calculator Lock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calculator Lock may not be able to connect to the Internet when running in the background.