Published by QPM on Mar 18, 2024

Report an issue with Fivesec Health.
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Why should I report an Issue with Fivesec Health by Alexandra?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QPM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fivesec Health Customer Insights

1. Love your videos and recipes!I have reviewed more than several apps over the past week for plant based meals, grocery lists, preparation videos, nutritional values and tried to get a complete understanding of what to eat and why.

2. Although I'm not vegan, (more vegetarian/ flextarian) I recently purchased the app, so I would have access to all the recipes and not have to scour the YouTube videos and it's been a great investment! I definitely recommend it!!I've been following Alexandra for a long time and now I'm finally able to get her app! It's definitely user-friendly.

3. I have lpr, a horrible acid reflux disease, so I have to eat little fat so it's super helpful.I love this app! Recipes are so good, super easy, & perfect for beginner vegans or cooks in general.

4. Now I can't wait to lose sleep scrolling through all these recipes LOLI love this app! The pictures for the recipes are beautiful and there's not a long list of ingredients to make each recipe.

5. Thank you for making it to easy!I found Alexandra on YouTube and really enjoyed her recipes and approach to simple, yet wholesome food.

6. It's a plus to have the shopping list and meal planner in there! All of the recipes that I've tried from her YouTube Channel have been amazing.

7. Love meal planner and the grocery list, makes shopping easier and faster as it can sort by Isle location in the grocery store.

8. Its exactly how my brain works so I love it!Beautiful app, great recipes.

9. Love the meal plan & grocery list function.

10. This app and the way Alexandra has put it together made it easy for me to join and start my plant based journey.

11. Being vegan has always seemed like something that would be very hard to achieve and I've found it daunting in the past, but Alexandra has shown how easy it can be.

Steps to Troubleshoot & Fix Fivesec Health Issues

1. Fix Fivesec Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fivesec Health: Restarting the app will resolve most errors.
  2. Update the Fivesec Health App. Here is how:
    1. On Android goto PlayStore » Search for "Fivesec Health" » Open Fivesec Health by Alexandra » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fivesec Health » click "UPDATE".
  3. Clear Fivesec Health by Alexandra app cache: Clearing cached data will force your app to retrieve the latest data directly from Fivesec Health servers.
    1. On Android, goto Settings » Apps » Select "Fivesec Health by Alexandra" » click Storage » click "Clear Cache".
  4. Check Fivesec Health app permissions. If any of these permissions required to use your device's features are disenabled, Fivesec Health might not work.
  5. Uninstall and reinstall Fivesec Health. If nothing else has worked, completely uninstall Fivesec Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fivesec Health not working


2. Fix Fivesec Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fivesec Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fivesec Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fivesec Health may not be able to connect to the Internet when running in the background.

Reported Issues