Published by Fair Inc.

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Why should I report an Issue with Fair – Used car lease deals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fair Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Fair Customer Insights

1. Honestly, it would be cheaper to do a down payment and a monthly lease if you want a new car, especially if you're doing it for Uber.Hate seeing this ad on YouTube so I decided to download it and return the favor.

2. Alot of the cars says transmission unknown in the details but there is a pic a of the shifter when looking at the interior pics.Twice they failed to get me a car within a reasonable period of time.

3. honestly the idea of this app os great to be able to lease a car but just be prepared to be patient in the beginning.The app takes forever to load and doesn't work half the time.

4. I should be able to make a payment over the phone with customer service but everything is purely app-based with Fair.

5. You aren't allowed to login to your account anymore so for paying the last bill, you have to call the customer care which is closed even during business hours.

6. Fair didn't send me my permanent license plate after multiple conversations with customer service and I got a parking ticket and was pulled over because of it.

7. After paying a deposit, and put on a waitlist for the Chatsworth Fair Station the FAIR closed that location! Which I didn't find out until I physically went there.

8. Very unhappy Uber Partner, lost $ opportunitys.Been stuck on the final option to authorize my start payment.

9. I'm looking for a manual transmission vehicle but cant filter out the automatics so I'm forced to click every vehicle that im interested in and go through the pics to see the pics of the shifter.

10. The only diffrence is that you don't get to keep the car but the way I see it is that after a few years you would want something newer and would either sell or trade in your depreciated vehicle or you could keep the old thing and pay the price of keeping it alive.

11. :) Edit - I thought it has been a really good customer service but they proved me wrong.

Steps to Troubleshoot & Fix Fair Issues

1. Fix Fair Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fair: Restarting the app will resolve most errors.
  2. Update the Fair App. Here is how:
    1. On Android goto PlayStore » Search for "Fair" » Open Fair – Used car lease deals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fair » click "UPDATE".
  3. Clear Fair – Used car lease deals app cache: Clearing cached data will force your app to retrieve the latest data directly from Fair servers.
    1. On Android, goto Settings » Apps » Select "Fair – Used car lease deals" » click Storage » click "Clear Cache".
  4. Check Fair app permissions. If any of these permissions required to use your device's features are disenabled, Fair might not work.
  5. Uninstall and reinstall Fair. If nothing else has worked, completely uninstall Fair then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fair not working


2. Fix Fair Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fair be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fair not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fair may not be able to connect to the Internet when running in the background.

Reported Issues