Published by Intro Maker Store

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Why should I report an Issue with EZ File Explorer - File Manager Android 2020?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intro Maker Store to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EZ File Explorer Customer Insights

1. Don't fix what isn't brokenWow what a lie! 40°c is literally just a Floridian day! That can't damage my phone! It's specifically a gaming phone it's built to withstand high temperatures of the cpu! It also thinks apps are making charging innefective, nah man I close all the things I'm not using, and maybe it's not charging because I'm on a bus and the cable (which is old and doesn't go in far enough to stay in) is being bounced around? That's hilarious, it can't decifer between being disconnected and apps using power.I already got used to the ES File Explorer interface in the past, but it became scary over time, and the premium version was just too expensive.

2. One cannot select more than one audio file to play in a playlist, the audio player itself cannot be terminated properly without terminating ALL running apps and, worst, any time there is a notification from another app whichever audio file was last playing will start playing again.

3. What was once my favourite file explorer has become a thorn in my side, I have finally found a file explorer that actually does what it says on the tin and not click bait for some greedy developer more interested in making money from forced ads.When you open the app 2 video ads play each about 25 seconds fullscreen before you can go on and it has the bottom bar ads.

4. You can also only see that an audio file is playing in the notifications area, but cannot actually pause or stop it from there once you've tried terminating the app.Pressed Android/Data, app crashed.

5. Uninstall it.The app sets a permanent set of actions on notification screen that are not related to file explorer at all (like boost and cool down).

6. My desktop doesn't scream ads in full screen and interrupt my work.Tries to be a competing file manager with an extremely similar name, fails miserably in the process.

7. Even worse because of it's bad design and lack of features.App used to be amazing, now today after reinstall it crashes every time I go to look through storage, seems to take longer and longer to load, and you are forced to watch adds over and over as it is constantly crashing.

8. The only way it could be worse was if it was stealing data, which considering it has access to all my apps and their data, wouldnt be a surprise.Takes forever to do anything with this app, forced ads every time I want to do something, if I accidentally hit back I am forced to watch another ad.

9. This means if you made the mistake of trying to open a song to listen to while driving and have Maps navigating for you, then if Maps gives you directions after the song had long-since stopped playing the song will start playing again.

10. It doesnt work as a file explorer, and clicking anything, can cause an ad.

11. What once was an amazing file explorer is now horrible.

Steps to Troubleshoot & Fix EZ File Explorer Issues

1. Fix EZ File Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EZ File Explorer: Restarting the app will resolve most errors.
  2. Update the EZ File Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "EZ File Explorer" » Open EZ File Explorer - File Manager Android 2020 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EZ File Explorer » click "UPDATE".
  3. Clear EZ File Explorer - File Manager Android 2020 app cache: Clearing cached data will force your app to retrieve the latest data directly from EZ File Explorer servers.
    1. On Android, goto Settings » Apps » Select "EZ File Explorer - File Manager Android 2020" » click Storage » click "Clear Cache".
  4. Check EZ File Explorer app permissions. If any of these permissions required to use your device's features are disenabled, EZ File Explorer might not work.
  5. Uninstall and reinstall EZ File Explorer. If nothing else has worked, completely uninstall EZ File Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EZ File Explorer not working


2. Fix EZ File Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EZ File Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EZ File Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EZ File Explorer may not be able to connect to the Internet when running in the background.

Reported Issues