Published by Drivers Ed

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Why should I report an Issue with Drivers Ed?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drivers Ed to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Drivers Ed Customer Insights

1. Has blank slides with nothing on them during the lesson and when completed will raise your completion score; then bring it down by a percentage next time you click continue course.

2. You would think if this was a reputable driver's ed course, this would be streamlined since people are paying for it.When I tried to sign in it said that the email was linked to a course and then it just stays on the loading screen.

3. Considering they all have a timer and you can only do 4 hours at a time, this is a giant waste of time and therefore money, especially if you aren't able to complete it because it sets you back.

4. Date of birth showed the day prior to the date selected on the previous page, I selected the day after to adjust it to show the correct date on the review page.

5. My guess is this app only works for a few select states, as this issue seems extremely common and I have a hard time believing that everyone else is from Nevada.

6. With that field blank I was unable to select the "Review enrollment" link.

7. Extremely infuriating and destroys the learning experience, stay away from this course app until the bug is fixed!App doesn't work.

8. Unable to see the last two security questions during enrollment.Exactly the same as going on the site through Chrome, except worse.

9. Wouldn't let me progress past the first lesson page because it wouldn't load the mandatory video.

10. Just bookmark your course page and log in through your browser instead.It freezes up a lot.

11. I tried uninstalling and reinstalling in the same screen pops up.This app used to work well when I first download it.

Steps to Troubleshoot & Fix Drivers Ed Issues

1. Fix Drivers Ed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drivers Ed: Restarting the app will resolve most errors.
  2. Update the Drivers Ed App. Here is how:
    1. On Android goto PlayStore » Search for "Drivers Ed" » Open Drivers Ed » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drivers Ed » click "UPDATE".
  3. Clear Drivers Ed app cache: Clearing cached data will force your app to retrieve the latest data directly from Drivers Ed servers.
    1. On Android, goto Settings » Apps » Select "Drivers Ed" » click Storage » click "Clear Cache".
  4. Check Drivers Ed app permissions. If any of these permissions required to use your device's features are disenabled, Drivers Ed might not work.
  5. Uninstall and reinstall Drivers Ed. If nothing else has worked, completely uninstall Drivers Ed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drivers Ed not working


2. Fix Drivers Ed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drivers Ed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drivers Ed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drivers Ed may not be able to connect to the Internet when running in the background.

Reported Issues