Published by CamiAlfa

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Why should I report an Issue with ESdownG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CamiAlfa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ESdownG Customer Insights

1. now its 5 star.Fantastic tool to flash firmware, ether custom or specific Segway Ninebot for ES1-ES4 models.

2. 10/10Can't use it when you check Verizon it says cancled do to retry.A SIX STAR APP! Well, a five star app but only because I spent my last star on a nunchucks app.

3. You can Google Ninebot ES custom firmware to find the site.works very well even with the new 1.5.1 update that stops cfw.

4. This app can also read information about your scooter that you can not access using the Ninebot app like how many times you charged the scooter, production date of the scooter and battery information.

5. Maybe something that could be patched?It hooked up once but i tried about 30 times and still keeps saying retry to check version.

6. This is a great and easy way to flash a custom firmware or a older firmware from a website online.

7. ESdownG, A supremely wonderful and useful app! Countless wild dinkloards tamed by the firmware transfusion.

8. I always get the error due to retry message after every version check attempt.

9. ****Dear Mr Programmer*** PLEASE PLEASE add an OPTION to skip curr fw check if possible.

10. turn out last time my es2 locked it self upon failure of applying mod.

11. The check, if for only saving rediptatards from ul'ing rando fw, broke the app 4 me because of an OTA FW upgrade by Ben.

Steps to Troubleshoot & Fix ESdownG Issues

1. Fix ESdownG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ESdownG: Restarting the app will resolve most errors.
  2. Update the ESdownG App. Here is how:
    1. On Android goto PlayStore » Search for "ESdownG" » Open ESdownG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ESdownG » click "UPDATE".
  3. Clear ESdownG app cache: Clearing cached data will force your app to retrieve the latest data directly from ESdownG servers.
    1. On Android, goto Settings » Apps » Select "ESdownG" » click Storage » click "Clear Cache".
  4. Check ESdownG app permissions. If any of these permissions required to use your device's features are disenabled, ESdownG might not work.
  5. Uninstall and reinstall ESdownG. If nothing else has worked, completely uninstall ESdownG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ESdownG not working


2. Fix ESdownG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ESdownG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ESdownG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ESdownG may not be able to connect to the Internet when running in the background.

Reported Issues