Contact Tasmee Customer Service

Why should I report an Issue with Tasmee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Eqra Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I felt used.It is an amazing app great work it doesn't correct tagweed if that is what you are looking for but it corrects words and verses if you read them wrong and it helps you if you got stuck by voice of the reader of your choice it is a great app if you are planning to use it at any time and any place as long as you have internet connection you can have earphones in your ear and put the phone in your pocket or Bluetooth earphones and test yourself while talking a walk or riding your bikeThe idea behind this app is really promising.

2. It's very slow and not accurate I may continue reciting some verses and it suddenly discovers that I made a mistake in a previous verse but I didn't and then I must start from the verse that it detected an error in it, I may keep reciting the same verse over and over again for a while until it becomes correct although that I recite it correctly every time .it simply doesn't work.

3. I hope you work with researchers that specialize in this field, there are alot of people who are working on this that achieved promising results.It needs much more improvement, it's not comparable to human.

4. It gets difficult to open each verse to see the complete verseThe concept of the app is pretty great, but I think it needs more development and work.

5. Nice concept but it's still a far fetched implementation.This is my second time trying the app but sadly the special feature that is being promoted isn't working at all(correctionof recitation).

6. We've tried different style of recitation by different people but it's so annoying that it discourages people from tryingAssalaamu alaykum, I would not recommend this app for the corrections feature.

7. The "Tasmee" part missed (wrong corrections) many times on the simplest verse! I repeated a very simple verse many times before I could finish it correctly (according to your app) and I know Tajweed well enough, Alhamdullah.

8. It also required sharing the app in order to be able to use it! I decided to share it with myself and when I sent it it sent another message with the link as if i typed it saying how great the app is and that I recommend it.

9. Second alot of bugs and it persistently shows server problem although connection is working on.

10. the voice recognition does not work properly even when we recite super slow.

11. We are few steps before having a great tool for all muslims.Not for actual and real learning of Quran recitation.

1. Fix Tasmee Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tasmee: Restarting the app will resolve most errors.
2. Update the Tasmee App. Here is how:
   1. On Android goto PlayStore » Search for "Tasmee" » Open Tasmee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tasmee » click "UPDATE".
3. Clear Tasmee app cache: Clearing cached data will force your app to retrieve the latest data directly from Tasmee servers.
   1. On Android, goto Settings » Apps » Select "Tasmee" » click Storage » click "Clear Cache".
4. Check Tasmee app permissions. If any of these permissions required to use your device's features are disenabled, Tasmee might not work.
5. Uninstall and reinstall Tasmee. If nothing else has worked, completely uninstall Tasmee then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tasmee not working

2. Fix Tasmee Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tasmee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tasmee not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tasmee may not be able to connect to the Internet when running in the background.