Contact Epic 3D Viewer Customer Service

Why should I report an Issue with Epic 3D Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Visionworkplace to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When people say there's no support for any filetypes, they ain't kidding, only ".epic" files can be loaded, apparently.

2. And you WILL be out of luck, as the ".epic" file type is made up: It doesn't exist.

3. From my folder with 8x .obj files and other extensions this app only showed me one textures folder.

4. It's not even showing the files it's directory,forget about opening them.This app is garbage.

5. Over & out.No support for any type of 3d files.

6. Even if it did, it'd probably be some proprietary format nobody can use, rendering this software, and app, completely pointless.

7. Complete junk appWaste of my data.

8. If you don't have any, you're outta luck.

9. This program isn't even worth pirating.

1. Fix Epic 3D Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Epic 3D Viewer: Restarting the app will resolve most errors.
2. Update the Epic 3D Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "Epic 3D Viewer" » Open Epic 3D Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epic 3D Viewer » click "UPDATE".
3. Clear Epic 3D Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Epic 3D Viewer servers.
   1. On Android, goto Settings » Apps » Select "Epic 3D Viewer" » click Storage » click "Clear Cache".
4. Check Epic 3D Viewer app permissions. If any of these permissions required to use your device's features are disenabled, Epic 3D Viewer might not work.
5. Uninstall and reinstall Epic 3D Viewer. If nothing else has worked, completely uninstall Epic 3D Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Epic 3D Viewer not working

2. Fix Epic 3D Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Epic 3D Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Epic 3D Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Epic 3D Viewer may not be able to connect to the Internet when running in the background.