Contact Embroidery Viewer Pro Customer Service

Why should I report an Issue with Embroidery Viewer Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Embroidermodder Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. View designs, their properties/details and experiment with different colors, and share the resulting files in multiple formats (. CSV, . DST, . EMM, . EXP, . JEF, . PCS, . PEC, . PES, . U01, . VP3, . XXX).

2. View embroidery files quickly on your Android phone and tablet with the Embroidermodder Embroidery viewer.

3. Open embroidery designs from multiple formats, . 100, . 10O, . BRO, . COL, . CSV, . DAT, . DSB, . DSZ, . DST, . EMD, . EMM, . EXP, . EXY, . FXY, . GT, . INB, . INF, . JEF, . JPX, . KSM, . MAX, . MIT, . NEW, . PCD,. PCM, . PCQ, . PCS, . PEC, . PES, . PHB, . PHC,. PMV, . SEW, . SHV, . STC, . STX, . SVG, . TAP, . TBF, . U01, . VP3, . XXX, and .

4. We have plans for enhancements, but would appreciate your help in guiding this app to be as useful as possible.

1. Enjoy!Makes work easier, i only work on machine and can't view the files clearly on it and this helps in viewing the design zooming it and also tells what will be the order of stitching with colorsThis app works on my cellphone (Samsung Note 8), but on my Samsung S6 tablet there is no option to open files from internal storage or the SD drive.Application is good but it should support .Emb file too Second please try to design the features like Design traveling Stitch counting color Codes etc.

2. Embroidery files on my phone! .pes files displayed in full color! Received emailed .pes files and voila! I can see them! I moved them to a USB drive and my machine can read them too! It is nice to see what I am putting on my USB before I move the file.

3. Now at 71%Unzipped my file on my phone then down loaded this Embroidery view Pro to view pes file with no problem.

4. App has stopped reading .pes files created using Palette 7, contacting developer for help.

5. I only get random zigzag lines 😬For technical reasons this is the replacement app for the original Embroidery Viewer.

6. It is probably something that I am doing wrong.Every time go back and search for file then open its very hard.

7. App also does not display filename and info.Doesn't work.

8. This app is great for that! Using a Samsung Galaxy Note 10+, DEX and A Babylock Ellageo.

9. It seems to be stuck on one file.

10. I've used the original version fine but I was hoping the PRO version had better graphics/features.

11. This one doesn't work at all.

1. Fix Embroidery Viewer Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Embroidery Viewer Pro: Restarting the app will resolve most errors.
2. Update the Embroidery Viewer Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Embroidery Viewer Pro" » Open Embroidery Viewer Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Embroidery Viewer Pro » click "UPDATE".
3. Clear Embroidery Viewer Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Embroidery Viewer Pro servers.
   1. On Android, goto Settings » Apps » Select "Embroidery Viewer Pro" » click Storage » click "Clear Cache".
4. Check Embroidery Viewer Pro app permissions. If any of these permissions required to use your device's features are disenabled, Embroidery Viewer Pro might not work.
5. Uninstall and reinstall Embroidery Viewer Pro. If nothing else has worked, completely uninstall Embroidery Viewer Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Embroidery Viewer Pro not working

2. Fix Embroidery Viewer Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Embroidery Viewer Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Embroidery Viewer Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Embroidery Viewer Pro may not be able to connect to the Internet when running in the background.