Published by Mob Apps Development on Sep 8, 2024

Report an issue with Ai viewer.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ai viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mob Apps Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ai viewer image 1 contact Ai viewer image 2

Ai viewer Customer Insights

1. This app is actually very good, without stress or much technicality it does what It says and it doesn't consume much space (photos is as clear at the last zoom as though you never zoomed in) I strongly recommend for anyoneIt seems to open Adobe Illustrator files just fine (only tried it on files containing simple colored blocks), but the amount of ads is crazy.

2. TWO ads in the footer as you start the app, ads while things are loading, full screen ad before the file opens... It's just not worth it.Ai viewer file converter application is truly a good one..like it's fast functioning of converting its files to pdf..just uploads many documents within minutes!!..And provides many kinds of options like reading and displaying the contents.

3. This does affect the functionality quite badly, as it is built to be a viewer.Pretty sure this is a fake app it will not work nothing is supported so I don't understand what the point of it is don't waste your timeUseless controls on the left! Ok, do what's the point in having a "My PDF" or "My PNG" command of its not going to ACTUALLY detect or read the files from my device? Those don't work at ALL.

4. This is really great and easy to use applicationIt allows us to view Adobe illustrator files or we can say ai files and at the meantime supports multiple languages.

5. Also the viewer doesn't render all elements correctly and the output is raster anyway.Nasty bug that causes some aspects of the fieo to appear incorrectly, i.e. Some colours appearing as other colours.

6. Oh, so I'm lying now? Lol πŸ™„Best abode illustrator app, for fast listing of files.

7. Files are researched in alphabetical order of folders.

8. Ik I have those types of files.

9. Shows adds outside of app, such as on your lock screen, and encourages users to click ads.

10. Funny thing is this so won't even say there's an error, it actually says they don't exist.

11. It's boombastic!!🀘😎..I like it really!πŸ™πŸ»πŸ™πŸ»πŸ™πŸ»πŸ™πŸ».

Steps to Troubleshoot & Fix Ai viewer Issues

1. Fix Ai viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ai viewer: Restarting the app will resolve most errors.
  2. Update the Ai viewer App. Here is how:
    1. On Android goto PlayStore » Search for "Ai viewer" » Open Ai viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ai viewer » click "UPDATE".
  3. Clear Ai viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from Ai viewer servers.
    1. On Android, goto Settings » Apps » Select "Ai viewer" » click Storage » click "Clear Cache".
  4. Check Ai viewer app permissions. If any of these permissions required to use your device's features are disenabled, Ai viewer might not work.
  5. Uninstall and reinstall Ai viewer. If nothing else has worked, completely uninstall Ai viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ai viewer not working


2. Fix Ai viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ai viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ai viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ai viewer may not be able to connect to the Internet when running in the background.

Reported Issues