Contact BURGER KING Customer Service

Why should I report an Issue with BURGER KING® App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Burger King, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I did a challenge to earn a free whopper, when I ordered it, the restaurant was closed (not the first time, but it will be the last) customer service couldn't give me back the free whopper, so they gave me a coupon that would NOT cover the cost of a whopper.

2. So I'm not sure if its the app or their devices at their location that don't work right.Bottom Line: Stick to the drivethrough to avoid glitches and get food faster! Created an account, selecting a location and made my first order.

3. But the stores receipt only showed a part of my original order, so couldn't be mad at them.First, the small order fee turns into a service fee once you order the minimum, so don't bother ordering more.

4. Customer service contacted me 8hrs later saying they cannot cancel, change or modify orders but I could pickup the order anytime.

5. Also half the time when I go into order and I try to bring up my code to get my points it doesn't work so then I have to get the receipt and do everything manually.

6. Thankfully they allow the use of offers and rewards in the same order, unlike other big burger places apps, so at least you can actually use the points instead of just watching them expire constantly.

7. Then, after I put my order in the cart and was going to check out, a pop-up kept coming up about a free drink upgrade .

8. It lets you order products the selected location doesn't carry.

9. Upon completing the order, I immediately noticed it was sent to a different location many miles away and would be ready in 2hrs.

10. It lets you order when the location is closed.

11. Also lets you order pick up from the counter when the dining room is closed.

1. Fix BURGER KING Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BURGER KING: Restarting the app will resolve most errors.
2. Update the BURGER KING App. Here is how:
   1. On Android goto PlayStore » Search for "BURGER KING" » Open BURGER KING® App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BURGER KING » click "UPDATE".
3. Clear BURGER KING® App app cache: Clearing cached data will force your app to retrieve the latest data directly from BURGER KING servers.
   1. On Android, goto Settings » Apps » Select "BURGER KING® App" » click Storage » click "Clear Cache".
4. Check BURGER KING app permissions. If any of these permissions required to use your device's features are disenabled, BURGER KING might not work.
5. Uninstall and reinstall BURGER KING. If nothing else has worked, completely uninstall BURGER KING then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BURGER KING not working

2. Fix BURGER KING Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BURGER KING be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BURGER KING not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BURGER KING may not be able to connect to the Internet when running in the background.